Summary
Overview
Work History
Education
Skills
Timeline
Generic

Teshari Parks

Kountze ,Tx

Summary

Adept at managing high-stress situations, I leveraged my problem-solving abilities and active listening skills at Roi Calling Center Solutions to enhance customer loyalty and resolve disputes effectively. My critical thinking and unparalleled customer service skills led to satisfactory resolutions, significantly contributing to repeat business and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Roi Calling Center Solutions
Work From Home
12.2023 - 07.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Car Hop

Sonic
Kountze, TX
03.2022 - 11.2023

Provided customer service and service customer

Education

High School District -

Kountze High School
Kountze, TX
05.2023

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking

Timeline

Customer Service Representative

Roi Calling Center Solutions
12.2023 - 07.2024

Car Hop

Sonic
03.2022 - 11.2023

High School District -

Kountze High School
Teshari Parks