Summary
Overview
Work History
Education
Skills
Certification
Timeline
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TESHAWNA GRAHAM

Queens,NY

Summary

Skilled Pharmacy Technician offering three years of experience and proven history in providing exceptional customer service from prescription drop-off to pick-up. Well versed in clean room procedures, regulatory guidelines and overall pharmacy operations.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Business Operations Associate

Nestseekers International
New York, NY
12.2018 - Current
  • Reviewed budget and sales report's and utilized findings to execute budget forecasting.
  • Developed and distributed reports to inform management and stakeholders
  • Maintained energy and enthusiasm in fast-paced environment
  • Liaised with clients to provide status updates on accounts and projects.
  • Enhanced production of sales to exceed goals.

Senior Pharmacy Technician

Atlas Pharmacy
Brooklyn, NY
05.2015 - 12.2018
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.

Medical Records Clerk

Peninsula Hospital
Far Rockaway, NY
06.2009 - 04.2015
    • Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers
    • Performed 9-month project to revamp filing system and improve department productivity
    • Maintained historical reference by abstracting and coding clinical data such as diseases, operations, procedures and therapies with standard classification systems.

Education

Bachelor of Science - Law (Pre-Law)

John Jay College of Criminal Justice of The City University of New York
New York, NY
08.2021

Skills

  • Workflow Processes
  • Forecast Tracking
  • Microsoft Excel
  • Pharmacy and customer records management
  • Manual and automated medication dispensing
  • Confidentiality and HIPAA

Certification

  • Certified Project Management, Coursera - 6 months

Timeline

Business Operations Associate

Nestseekers International
12.2018 - Current

Senior Pharmacy Technician

Atlas Pharmacy
05.2015 - 12.2018

Medical Records Clerk

Peninsula Hospital
06.2009 - 04.2015

Bachelor of Science - Law (Pre-Law)

John Jay College of Criminal Justice of The City University of New York

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TESHAWNA GRAHAM