Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

TESHAWNA GRAHAM

Queens,NY

Summary

Skilled Pharmacy Technician offering three years of experience and proven history in providing exceptional customer service from prescription drop-off to pick-up. Well versed in clean room procedures, regulatory guidelines and overall pharmacy operations.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Business Operations Associate

Nestseekers International
New York , NY
2018.12 - Current
  • Reviewed budget and sales report's and utilized findings to execute budget forecasting.
  • Developed and distributed reports to inform management and stakeholders
  • Maintained energy and enthusiasm in fast-paced environment
  • Liaised with clients to provide status updates on accounts and projects.
  • Enhanced production of sales to exceed goals.

Senior Pharmacy Technician

Atlas Pharmacy
Brooklyn , NY
2015.05 - 2018.12
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.

Medical Records Clerk

Peninsula Hospital
Far Rockaway , NY
2009.06 - 2015.04
    • Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers
    • Performed 9-month project to revamp filing system and improve department productivity
    • Maintained historical reference by abstracting and coding clinical data such as diseases, operations, procedures and therapies with standard classification systems.

Education

Bachelor of Science - Law (Pre-Law)

John Jay College of Criminal Justice of The City University of New York
New York, NY
08.2021

Skills

  • Workflow Processes
  • Forecast Tracking
  • Microsoft Excel
  • Pharmacy and customer records management
  • Manual and automated medication dispensing
  • Confidentiality and HIPAA

Certification

  • Certified Project Management, Coursera - 6 months

Timeline

Business Operations Associate

Nestseekers International
2018.12 - Current

Senior Pharmacy Technician

Atlas Pharmacy
2015.05 - 2018.12

Medical Records Clerk

Peninsula Hospital
2009.06 - 2015.04

Bachelor of Science - Law (Pre-Law)

John Jay College of Criminal Justice of The City University of New York
  • Certified Project Management, Coursera - 6 months
TESHAWNA GRAHAM