TESHAWNA GRAHAM

Queens,NY

Summary

Skilled Pharmacy Technician offering three years of experience and proven history in providing exceptional customer service from prescription drop-off to pick-up. Well versed in clean room procedures, regulatory guidelines and overall pharmacy operations.

Overview

years of professional experience

Certification

Work History

Business Operations Associate

Nestseekers International

New York , NY

2018.12 - Current

Reviewed budget and sales report's and utilized findings to execute budget forecasting.
Developed and distributed reports to inform management and stakeholders
Maintained energy and enthusiasm in fast-paced environment
Liaised with clients to provide status updates on accounts and projects.
Enhanced production of sales to exceed goals.

Senior Pharmacy Technician

Atlas Pharmacy

Brooklyn , NY

2015.05 - 2018.12

Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled and inventoried medication to keep accurate records.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.

Medical Records Clerk

Peninsula Hospital

Far Rockaway , NY

2009.06 - 2015.04

Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers
Performed 9-month project to revamp filing system and improve department productivity
Maintained historical reference by abstracting and coding clinical data such as diseases, operations, procedures and therapies with standard classification systems.

Education

Bachelor of Science - Law (Pre-Law)

John Jay College of Criminal Justice of The City University of New York

New York, NY

08.2021

Skills

Workflow Processes
Forecast Tracking
Microsoft Excel

Pharmacy and customer records management
Manual and automated medication dispensing
Confidentiality and HIPAA