Summary
Overview
Work History
Education
Affiliations
Volunteer
Timeline
Generic

Teshia Wilburn

Hillsboro,OR

Summary

Aspiring nursing student dedicated to addressing healthcare disparities, focusing on excelling as a Cardiac Intensive Care Unit nurse and becoming an Adult Gerontology Acute Care Nurse Practitioner. Currently pursuing a Bachelor of Science in Nursing at Oregon Health and Science University, academic excellence, community engagement, and a unique perspective as an African American woman are brought. Honored with perfect attendance and a previous National Association of Advancement of Colored People (NAACP) recipient. Positioned to contribute significantly to creating an inclusive and equitable healthcare environment. Seeking any Daughter of the American Revolution scholarship to further education and drive positive change in healthcare.

Overview

9
9
years of professional experience

Work History

Intake Referral Coordinator

Oregon Health & Sciences University
09.2016 - Current
  • Streamlined referral process by implementing efficient tracking and communication systems.
  • Enhanced patient satisfaction with timely coordination of referrals and appointments.
  • Established strong relationships with external providers, facilitating seamless communication and collaboration in patient care.
  • Maintained high level of accuracy in referral documentation, ensuring smooth transitions between healthcare providers.
  • Provided exceptional customer service, addressing patient concerns and inquiries regarding referral processes.

ED Patient Access Representative

Scripps Memorial Hospital
06.2015 - 08.2016
  • Streamlined patient registration processes by implementing efficient data collection methods and reducing wait times.
  • Improved patient satisfaction scores by actively addressing concerns and providing prompt assistance during check-in processes.
  • Enhanced overall patient experience with empathetic communication and thorough explanations of insurance benefits and coverage.
  • Increased efficiency in managing high call volumes by developing effective phone triage techniques for prioritizing urgent matters.

Education

Bachelor of Science - Nursing

Oregon Health & Science University
Portland, OR
06.2026

Affiliations

  • Black Student Nurse Union (BSNU)
  • National Association for the Advancement of Colored People (NAACP)
  • National Student Nurses' Association, Inc
  • American Red Cross
  • Oregon Food Bank

Volunteer

Oregon Food Bank, Portland, Oregon, 09/2020 - 05/2022:

  • Volunteered with the Oregon Food Bank, distributing food to those in need during the challenging times of mass layoffs caused by the pandemic.
  • Provided vital support to community members facing economic hardships, contributing to the overall well-being of individuals and families.


American Red Cross, Portland, Oregon, 12/2020 - 12/2021:

  • Played a crucial role in COVID-19 relief efforts by volunteering with the American Red Cross.
  • Administered rapid tests to the public, contributing directly to public health initiatives during the pandemic.
  • Demonstrated resilience and commitment by providing critical support to the community, irrespective of potential personal exposures, highlighting a dedication to the well-being of others.


Timeline

Intake Referral Coordinator

Oregon Health & Sciences University
09.2016 - Current

ED Patient Access Representative

Scripps Memorial Hospital
06.2015 - 08.2016

Bachelor of Science - Nursing

Oregon Health & Science University
Teshia Wilburn