TeShon Taylor
Alexandria,VA
Summary
Proven leader and problem-solver, adept in customer communication and data entry, enhanced sales and customer satisfaction at Washington Plaza Hotel. Skilled in mentoring teams and streamlining processes, significantly boosting efficiency and productivity. Demonstrates strong enthusiasm and leadership, achieving notable revenue growth.
Overview
9
9
years of professional experience
Work History
Sales Coordinator
Washington Plaza Hotel
08.2020 - Current
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Collaborated with marketing team to develop targeted promotional materials and campaigns.
Sales Associate
Nordstrom
11.2017 - 03.2020
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
Sales Lead
Vans
11.2015 - 02.2019
- Enhanced client relationships through consistent communication and personalized solutions.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Trained, coached, and mentored new sales associates for maximum performance.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Education
High School Diploma -
Forestville High School
Forestville, MD05-2015
Skills
- Customer communication
- Data entry
- Goals and performance
- Strong enthusiasm
- Leadership
- Problem Solving
- Team Work
Timeline
Sales Coordinator
Washington Plaza Hotel
08.2020 - Current
Sales Associate
Nordstrom
11.2017 - 03.2020
Sales Lead
Vans
11.2015 - 02.2019
High School Diploma -
Forestville High School
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