Tesleigh Murphree
Snyder,TX
Summary
Dynamic and results-oriented professional with a proven track record at Cogdell Memorial Hospital, excelling in patient confidentiality and customer service. Demonstrated ability to implement efficient registration policies and handle high-pressure situations, ensuring smooth administration processes and positive guest experiences. Skilled in healthcare software and renowned for exceptional organizational competence and communication.
Overview
2
2
years of professional experience
Work History
Patient Registrar
Cogdell Memorial Hospital
05.2023 - Current
- Ensured patient privacy and confidentiality, adhering to HIPAA regulations in handling sensitive personal information.
- Trained new Patient Registrars on best practices, fostering consistency in work quality across the team members.
- Enhanced data accuracy by diligently verifying insurance coverage, demographic information, and other essential details.
- Managed high-stress situations calmly and professionally while prioritizing multiple competing demands during peak hours or emergency situations.
- Collected and processed co-payments and out-of-pocket charges using [Software].
- Maintained a well-organized work environment, ensuring easy access to necessary documents and materials for efficient daily operations.
Waitress
Amore Italian Restaurant
10.2022 - 05.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Cashier/Customer Service Representative
United Supermarkets
05.2022 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Westbrook ISD
Westbrook, TX05-2022
Skills
- Excellent Communication
- Patient confidentiality
- Professionalism and Ethics
- Insurance Verification
- Maintaining records
- Resourcefulness and Initiative
- Payment Collection
Timeline
Patient Registrar
Cogdell Memorial Hospital
05.2023 - Current
Waitress
Amore Italian Restaurant
10.2022 - 05.2023
Cashier/Customer Service Representative
United Supermarkets
05.2022 - 08.2022
High School Diploma -
Westbrook ISD
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