Tess Dietz
Lake Oswego,OR
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
24
24
years of professional experience
Work History
Front Desk Receptionist/Office Assistant
Worksource Oregon
02.2022 - Current
- Greeted incoming visitors and customers in a professional and friendly manner, ensuring a positive first impression.
- Identified necessary documents required for customer meetings with coaches, streamlining the process
- Communicated with coaches using Microsoft Teams to facilitate appointments and address customer needs promptly.
- Utilized technology to identify customer requirements and preferences, providing tailored assistance.
OFFICE ASSISTANT
Pastega Coffee Roasters
08.2018 - 08.2019
- Scheduled deliveries and collaborated closely with the office manager to ensure seamless operations.
- Greeted vendors and managed the payment processing system, maintaining a high level of accuracy.
- Prepared vendor invoices and efficiently processed incoming payments in a timely manner
- Generated daily, weekly, and monthly reports for management, providing insights into warehouse activities and inventory.
OFFICE SUPPORT ASSISTANT
Viper Northwest
10.2017 - 12.2017
- Assisted in the reorganization of ERP software data entry processes, leading to a significant reduction in lead-time in manufacturing, processing time, and enhanced inventory control.
- Efficiently managed data entry tasks within the ERP system, ensuring accuracy and consistency in data records.
- Worked closely with the planning and engineering teams to identify process improvements and modifications for optimization.
PROVIDER NETWORK COORDINATOR and MEDICARE SALES ASSISTANT
Health Net
09.2016 - 07.2017
- Acted as a Sales Assistant for Medicare Territory Managers and Brokers, facilitating a seamless enrollment process for beneficiaries.
- Proficiently processed annual enrollment applications, ensuring accurate and timely submissions.
- Managed and maintained Sales Force logs to track performance and streamline reporting.
IMMIGRANT VISA PROCESSING SPECIALIST
National Visa Center
07.1999 - 06.2016
- Processed immigrant petitions for the Department of State National Visa Center, ensuring accuracy and compliance with regulatory requirements.
- Conducted rigorous quality control checks on US documents to ensure met CIS regulations.
- Consistently met and exceeded daily quotas, processing an average of 21 documents per hour during 12-hour workdays.
- Managed case assignments effectively, pulling up cases and evaluating required documents and paperwork for specific countries or states.
Education
A.S. - Business Management
New Hampshire College
Liberal Arts, English
Plymouth State College
Skills
- Communication
- Problem-solving
- Customer service
- Attention to detail
- Multi-tasking
- Teamwork
Timeline
Front Desk Receptionist/Office Assistant
Worksource Oregon
02.2022 - Current
OFFICE ASSISTANT
Pastega Coffee Roasters
08.2018 - 08.2019
OFFICE SUPPORT ASSISTANT
Viper Northwest
10.2017 - 12.2017
PROVIDER NETWORK COORDINATOR and MEDICARE SALES ASSISTANT
Health Net
09.2016 - 07.2017
IMMIGRANT VISA PROCESSING SPECIALIST
National Visa Center
07.1999 - 06.2016
A.S. - Business Management
New Hampshire College
Liberal Arts, English
Plymouth State College
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