Tess Huene
Mattoon,IL
Summary
Multi-talented Graphic Design student proficient in job-related software, including Adobe InDesign, Illustrator and Photoshop. Experienced in creating designs, sample layouts and concepts and generating new ideas with limited direction. Enthusiastic individual accustomed to working in deadline-driven environments. Well-developed verbal and written communication skills paired with excellent project management abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Express Drive-Thru
04.2021 - Current
- Maintained up-to-date knowledge of product and service changes.
- Promptly responded to inquiries and requests from prospective customers.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Informed customers about special promotions and provided detailed information for various products.
- Cross-trained and backed up other customer service managers.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Responded proactively and positively to rapid change.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Education
Associate of Applied Science - Graphic Design
Lakeland Community College
Mattoon, IL05.2024
Desktop Publishing (CRT.DPGD) - Graphic Design
Lakeland Community College
Mattoon, IL05.2024
Certification
Microsoft Certified Professional
- Microsoft Excel (Office 2019)
- Microsoft Powerpoint (Office 2019)
- Microsoft Word (Office 2019)
- Microsoft Word Expert (Office 2019)
Adobe Certified Professional
- Adobe InDesign 2021
- Adobe Photoshop 2021
- Adobe Illustrator 2021
Timeline
Customer Service Associate
Express Drive-Thru
04.2021 - Current
Associate of Applied Science - Graphic Design
Lakeland Community College
Desktop Publishing (CRT.DPGD) - Graphic Design
Lakeland Community College
Microsoft Certified Professional
- Microsoft Excel (Office 2019)
- Microsoft Powerpoint (Office 2019)
- Microsoft Word (Office 2019)
- Microsoft Word Expert (Office 2019)
Adobe Certified Professional
- Adobe InDesign 2021
- Adobe Photoshop 2021
- Adobe Illustrator 2021
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