Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Tess Morton

Youth Community Support Supervisor
Sullivan,MO

Summary

Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Compassionate and team-oriented individual pursuing a fulfilling opportunity to utilize exceptional communication, creativity, and passion to serve the community and those in need.


Overview

10
10
years of professional experience

Work History

Youth CPRC Supervisor

Compass Health Network
07.2024 - Current
  • Providing direct clinical supervision to a staff of Integrated Health Specialists, Family Support Providers and Family Assistants who provide community support services to children who meet criteria for Seriously Emotionally Disturbed.
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
  • Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
  • Assures collaboration with other service providers, schools and community agencies to facilitate open
    communication with all individuals involved with the child and family.

Support Employment and Education Specialist

Compass Health Network
01.2022 - 07.2024
  • Collaborated with a transdisciplinary, assertive community-based team to generate comprehensive and individualized treatment plans for high-risk transitional-aged youth.
  • Conducted vocational, educational, and daily living assessments to determine needs and preferences for 60+ clients.
  • Developed and maintained strong partnerships with local organizations, and employers expanding available resources and opportunities for clientele.
  • Supported student success by collaborating with teachers and administrators to address individual needs.
  • Supported employment opportunities by assisting clients with job search strategies, resume writing skills, interview preparation, job coaching, and ongoing follow-up supports.
  • Provided mentorship and guidance to newer staff members, aiding in their professional development within the field of supported employment.

Server Manager

Marquart's Landing
08.2014 - 01.2023
  • Led and trained a team of servers on order management, food service quality and how to build rapport with guests to consistently meet customer service and sales targets.
  • Monitored server performance and provided feedback to enhance server delivery.
  • Liaised between servers and upper management to address issues and manage challenges.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Education

Bachelor of Science - Psychology

University of Missouri – St. Louis
St. Louis, MO

Certificate - Benefits Counseling

Cornell University
Ithaca, NY
09.2023 - 12.2023

Skills

Effective Verbal and Written Communication

Multicultural Competency

Complex Problem-Solving

Critical and Analytical Thinking

Adaptability and Flexibility

Conflict Resolution

Employment, Education and Benefits Counseling

Client Advocacy

Engagement Strategies

Team Collaboration

Community Networking and Outreach

Accomplishments

    Achieved specialized training to become the first ACT Supported Employment and Education Specialist within Compass Health Network to preliminarily practice as a Certified Benefits Counselor; case study to fully obtain certification is still in progress.

References

  • Anna Denney, LCSW Director of Clinical Services, 406.407.6193, annaden0610@gmail.com
  • Lauren Davis, LPC Team Leader ACT-STEPS, 636.234.7167, ldavis@compasshn.org
  • Casey Kohler, LMSW Therapist ACT-TAY, 636.584.4705, ck23123@compasshn.org

Timeline

Youth CPRC Supervisor

Compass Health Network
07.2024 - Current

Certificate - Benefits Counseling

Cornell University
09.2023 - 12.2023

Support Employment and Education Specialist

Compass Health Network
01.2022 - 07.2024

Server Manager

Marquart's Landing
08.2014 - 01.2023

Bachelor of Science - Psychology

University of Missouri – St. Louis
Tess MortonYouth Community Support Supervisor