Tessa Anderson
Laguna Niguel,CA
Summary
Ambitious Business Administration student with a minor in International Development at Point Loma Nazarene University, demonstrating a strong commitment to business development, marketing, and management. Experienced in sales, cold calling, and team leadership through roles at Boardriders/Liberated Brands with Billabong and Quiksilver. Proficient in customer engagement, operational management, KPI analysis, and consistently optimizing business performance. Aiming to leverage academic insights and practical experience to enhance sales growth and contribute to organizational success.
Overview
3
3
years of professional experience
Work History
Store Supervisor
Quicksilver
La Jolla, CA
08.2024 - Current
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Generated insights from guest feedback to enhance long-term business tactics.
Store Supervisor
Billabong
Mission Viejo
05.2023 - 08.2024
- Developed operational strategies for efficient management of inventory and personnel.
- Led onboarding sessions focused on exceptional customer service and sales training.
- Monitored sales volume, potential opportunities, and client growth through regular reports.
Sales Associate
Billabong
Mission Viejo, CA
02.2022 - 05.2023
- Showcased product capabilities tailored to customers' requirements.
- Delivered precise details on products, pricing, and services.
Education
Bachelor of Arts - Business Admin & International Development
Point Loma Nazarene University
San Diego, CA05-2027
Skills
- Sales Team Training
- Customer Service and Engagement
- Sales Operation
- Skilled in Persuasive Communication
- KPI analysis
- Adobe InDesign
References
- Eric Brozgold- Manager at Quiksilver (817)-946-9725
- Trent Williams- Manager at Billabong (949)-439-2223
Timeline
Store Supervisor
Quicksilver
08.2024 - Current
Store Supervisor
Billabong
05.2023 - 08.2024
Sales Associate
Billabong
02.2022 - 05.2023
Bachelor of Arts - Business Admin & International Development
Point Loma Nazarene University
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