Summary
Overview
Work History
Education
Skills
Timeline
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Tessa Doerr

Fort Myers,FL

Summary

Dedicated Dog Groomer with extensive experience in all aspects of grooming of dogs and cats. Strong Organizational abilities and particular talent in planning and scheduling. Consistently deliver quality service and high level of excellence in animal care and client relations.

Overview

11
11
years of professional experience

Work History

Dog Groomer

Bow Wow Bowtique
01.2021 - Current
  • Kept animal coats clean and healthy with regular washing, grooming, and trimming.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
  • Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
  • Cut and styled pet hair according to client speciations to prevent matting and tangling.
  • Trimmed nails using clippers and grinders.
  • Dematted dogs and trimmed hair in ears and between paw pads.
  • Spoke to customers regarding lodging, grooming, daycare services, and pricing and cross-sold additional items.
  • Removed undercoat buildup and conducted de-shedding on double-coated animals such as Huskys and Malamutes.
  • Administered anal gland expression to prevent discomfort and infections in pets.
  • Cleaned tear stains from fur using safe chemical cleansers.
  • Applied tick and flea preventatives following manufacture guidelines for animal safety.
  • Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.

Assistant Project Manager

Paws N Claws Grooming
01.2015 - 01.2021
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
  • Fed, walked and bathed animals.
  • Trimmed nails using clippers and grinders.
  • Dematted dogs and trimmed hair in ears and between paw pads.
  • Administered anal gland expression to prevent discomfort and infections in pets.
  • Applied tick and flea preventatives following manufacture guidelines for animal safety.
  • Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
  • Processed payments for credit and debit cards and returned proper change for cash transaction
  • Interacted well with customers to build connections and nurture relationships.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.

Private Nanny

Private Client
01.2013 - 01.2018
  • Prepared healthy, age-appropriate snacks and meals.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Played games, worked on puzzles, and read books to young children.
  • Organized different types of activities to enhance physical and intellectual development.
  • Engaged with children on individual basis to build positive relationships.
  • Provided developmentally appropriate activities for children.

Education

High School Diploma -

Riverdale High School
Fort Myers, FL
05.2017

Skills

  • Active Listening
  • Breed and Species Knowledge
  • Verbal and Written Communication
  • Animal Interaction
  • Office Operations
  • Compassionate Care
  • Human and Animal Safety
  • Grooming and Bathing
  • Appointment Scheduling
  • Grooming Appointment Scheduling
  • Manage Schedules
  • Phone and Email Etiquette

Timeline

Dog Groomer

Bow Wow Bowtique
01.2021 - Current

Assistant Project Manager

Paws N Claws Grooming
01.2015 - 01.2021

Private Nanny

Private Client
01.2013 - 01.2018

High School Diploma -

Riverdale High School

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Tessa Doerr