Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Tessa Harmony

Alexandria,VA

Summary

I am a results-driven leader with a demonstrated history of success in directing Ortho Virginia's Sports Performance and Wellness program as well as others. My initiatives have streamlined billing operations, transitioned workflow to internal systems, and optimized revenue streams. I am proud to have started new programs such as ACL Return to Sport Testing, while also expanding our service offerings to include Nutrition and Group Fitness. Through collaborative efforts with Epic and internal teams, I have enhanced client accessibility to our services via the MyChart platform. With a diverse skill set encompassing business development, budget management, and personal training, I have successfully established Ortho Virginia as a strong competitor in the field of sports performance and wellness.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Director of Sports Performance and Wellness

OrthoVirginia
Alexandria, VA
05.2023 - Current
  • Restructured and developed Ortho Virginia Sports performance and Wellness program that aligned with the companies vision.
  • Transitioned billing operations from a third-party system with an 8% transaction fee to Ortho Virginia's internal system (Epic), eliminating fees and maximizing revenue by streamlining operational processes.
  • Created new operational processes within Epic for documentation and workflow to enhance organizational efficiency.
  • Conducted regular meetings for 1 year with department heads to create and implement new processes and workflow within Epic.
  • Developed and lead Ortho Virginia's ACL Return to Sport Testing and return to play program and integrated new objective testing and workflow
  • Created and facilitated new services within OrthoVirginia such as; Return to Running program, Nutrition Services, Group Fitness classes and Personal Training
  • Partnered with Epic teams to develop MyChart access, empowering clients to conveniently sign up for group classes and make online payments for self-pay services through their portal.
  • Leading the expansion of Ortho Virginia's Sports Performance and Wellness programs to other locations and regions
  • Manage budgeting and financial planning processes for the organization.
  • Identified opportunities for improvement in operational performance metrics.
  • Recruited, trained, supervised, evaluated and mentored staff members
  • Directed the organization's daily operations ensuring compliance with applicable laws and regulations.
  • Developed new policies and procedures to ensure compliance with corporate standards.
  • Created compelling marketing content to enhance program visibility, drive internal referrals, and attract external business.
  • Actively engaged in sponsored team events and community initiatives, fostering brand awareness and goodwill.
  • Develop individualized programs to help with injury prevention, nutrition, sports performance, fitness, and stress management.

Director of Sports Performance and Head Personal Trainer

Advanced Kinetics
Mclean, VA
06.2019 - 05.2023
  • Directed and lead Sports performance program
  • Recruited, hired and trained employees on operations and performance expectations.
  • Managed budgeting and financial planning processes for the organization.
  • Provided personal training services for over 40 clients per week of various age groups and athletic levels, as well as working with an array of clients with comorbidities
  • Implemented strengthening programs and injury prevention for MLB, NFL and PGA Athletes
  • Established programs and injury prevention strategies for the NVSL and DC Divas
  • Established consistent communication with physical therapists regarding shared clients exercise treatment plans and home programs
  • Acted as a liaison between clients and trainers to ensure efficiency and excellent customer service during difficult situations
  • Instructed group classes in strength training, cardiovascular conditioning, flexibility, balance and posture techniques.

Physical Therapy Exercise Technician and Front Office Coordinator

OrthoVirginia
Vienna, VA
05.2014 - 05.2017
  • Instructed corrective exercises for patients before and after treatment
  • Effectively scheduled, collected payments, and obtained insurance authorizations

Sports Performance Assistant Coach and Physical Therapy Front Office Assistant

Advanced Kinetics, Church
Falls, VA
01.2014 - 01.2017
  • Implemented 6 week sports performance training programs designed by our physical therapist ensuring proper form and technique
  • Demonstrated proficiency in scheduling, obtaining authorizations, and collecting payments

Education

Bachelor of Science - Athletic Training

Radford University
Radford
05.2014

Skills

  • Self-Directed
  • Business and Staff Development
  • Budget Control
  • Leadership Skills
  • Team Goal Setting and Planning
  • First Aid and CPR
  • Program Marketing
  • Injury Prevention for individuals or groups
  • Injury Screens and Assessments
  • Sports Performance and Enhancement Programs
  • Nutrition Program Design for Training Clients

Certification

  • Certified Personal Trainer (CPT), National Academy of Sports Medicine - 2019
  • Certified Fitness Nutrition Specialist (FNS), National Academy of Sports Medicine - 2020
  • Certified Group Personal Training Specialist (GPTS), National Academy of Sports Medicine - 2023
  • Certified Adult and Pediatric First Aid/CPR/AED, American Heart Association - 2023

Accomplishments

  • Presented Return to Sports Programs at OV Sports Medicine Symposium 2024

Timeline

Director of Sports Performance and Wellness

OrthoVirginia
05.2023 - Current

Director of Sports Performance and Head Personal Trainer

Advanced Kinetics
06.2019 - 05.2023

Physical Therapy Exercise Technician and Front Office Coordinator

OrthoVirginia
05.2014 - 05.2017

Sports Performance Assistant Coach and Physical Therapy Front Office Assistant

Advanced Kinetics, Church
01.2014 - 01.2017

Bachelor of Science - Athletic Training

Radford University

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Tessa Harmony