Tessa Hedemark
Greenfield, IN,IN
Summary
Well-qualified [Job Title] with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
11
11
years of professional experience
Work History
Assistant Property Manager
Greenfield Crossing Apartments
Greenfield, IN
08.2017 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Kept accurate records of all resident and tenant correspondence.
- Followed up on delinquent tenants and coordinated collection procedures.
- Resolved conflicts between tenants regarding noise, encroachments and parking.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
Assistant Manager
Circle K
Greenfield, IN, IN
06.2015 - 08.2017
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Leasing Agent
Flaherty & Collins Properties
Greenfield, IN, IN
06.2011 - 05.2015
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
Education
High School Diploma -
New Palestine High School
New Palestine, IN05.2010
Skills
- Policy and Procedure Enforcement
- Code Compliance
- Tenant Improvements
- Violation Resolution
- Application Process Proficiency
- Dispute Handling
- Operating Cost Tracking
- Contractual Obligations
- Daily Property Operations
- Policy Enforcement
Timeline
Assistant Property Manager
Greenfield Crossing Apartments
08.2017 - Current
Assistant Manager
Circle K
06.2015 - 08.2017
Leasing Agent
Flaherty & Collins Properties
06.2011 - 05.2015
High School Diploma -
New Palestine High School
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