Tessa Hoffman
Childress,TX
Summary
Proven professional with a track record of enhancing customer service at Texan Credit, adept in cash handling and demonstrating exceptional patience and empathy. Excelled in roles requiring attention to detail and strong work ethic, achieving high accuracy in financial transactions. Skilled in data entry and customer assistance, consistently prioritizing client satisfaction and operational efficiency.
Overview
7
7
years of professional experience
Work History
Cashier
Walmart
09.2024 - Current
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Financial Aid Assistant
Clarendon College
01.2020 - Current
Supported financial aid processes for students seeking advanced education.
Assisted prisoners in obtaining 2nd chance Pell for rehabilitation program via TDCJ.
Provided guidance to students on optimal education paths.
Customer Service Representative
Texan Credit
04.2018 - 12.2019
Analyzed financial information for loan approval.
Facilitated processing of renewals.
Handled transactions through phone calls and face-to-face interactions.
Conducted collection calls efficiently.
Education
Associate Of Science -
Clarendon College
Childress, TX12.2022
High School Diploma -
Childress High School
Childress, TX05.2004
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Team collaboration
- Reliability and punctuality
- Cash handling and management
- Professionalism and courtesy
- Payment processing
- Payment collection
- Attention to detail
- Reports and documents
- Data entry
- Word and excel knowledgeable
Timeline
Cashier
Walmart
09.2024 - Current
Financial Aid Assistant
Clarendon College
01.2020 - Current
Customer Service Representative
Texan Credit
04.2018 - 12.2019
Associate Of Science -
Clarendon College
High School Diploma -
Childress High School
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