Tessa Holsinger
Hampstead,NC
Summary
A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Calm in crises with skills to reassure clients and provide quick care. Eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Veterinary Assistant
Surf City Pet Hospital
07.2021 - Current
- Assist veterinarians/ technicians in any diagnostics and treatment that a client may need
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Obtained information and history from clients to maintain medical charts.
- Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
- Operated diagnostic equipment.
- Cleaned, restocked, and maintained kennels, holding areas, exam rooms, and surgical rooms.
- Aid in gathering samples and completion of tests for each appointment, this includes drawing blood, acquiring fecal or urinary samples, and taking samples from ears.
- Delivered emergency first aid to sick or injured animals.
Mental Health Counseling Intern
InternAbroadHQ
06.2023 - 08.2023
- Assisted individuals with stress management, self-esteem and issues associated with emotional and mental health.
- Collaborated with mental health professionals and other staff members to perform clinical assessments or develop treatment plans.
- Prepared and maintained required treatment records and reports.
- Acted as client advocate, coordinating required services and resolving emergency problems in crisis situations.
- Encouraged clients to express feelings and discuss happenings in life to help develop insight into themselves or relationships.
- Modified treatment activities or approaches as needed to comply with changes in clients' status.
- Referred patients or clients to community resources or specialists.
- Gathered and researched information about community mental health needs or resources used in conjunction with therapy.
Cook/Prep
Big Al's
11.2020 - 07.2021
- Maintained clean and orderly kitchen by regularly washing dishes, sanitizing surfaces and taking out trash.
- Organized and labeled stock of ingredients to maintain needed inventory levels.
- Utilized excellent knife skills to chop and slice vegetables and carve and grind meats and cheeses.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Operated grills and steamers to prepare vegetables, potatoes, rice and meats.
- Modified standard recipes to address customer requests for substitutions or allergen concerns.
Shift Leader
Hibachi To Go
04.2019 - 07.2020
- Supervised and led employees to maintain productivity and customer service levels.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Handled escalated customer concerns and emergencies in absence of manager or supervisor.
- Delegated tasks to employees and monitored activities and task completion.
- Checked orders for quality and completeness.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
Veterinary Assistant
Hampstead Animal Hospital
01.2018 - 02.2019
- Assisted veterinarians in any duties or procedures that would help them to use their time more efficiently
- Aided senior staff by cleaning exam rooms, examination tables, and cages to ensure sanitation of each area for the arrival of a new pet
- Walked animals before or after surgery
- Set up and evaluated simple tests.
- Restrained and stabilized animals during examination and treatment to prevent injuries.
- Obtained information and history from clients to maintain medical charts.
Education
Bachelor of Science - Psychology
Liberty University Online
Lynchburg, VA08.2023
Some College (No Degree) -
University of North Carolina At Wilmington
Wilmington, NCHigh School Diploma -
Topsail High School
Hampstead, NC06.2019
Skills
- Building Customer Trust and Loyalty
- Multitasking and Prioritization
- Strong Analytical and Problem Solving Skills
- Team-Oriented and Cooperative
- Verbal and Written Communication
- Veterinary critical care
- Medication and immunization administration
- Pre-Anesthetic Preparation
- De-escalation Techniques
- Issue and Complaint Resolution
- Effective Customer Upselling
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Certification
BLS Certified
Timeline
Mental Health Counseling Intern
InternAbroadHQ
06.2023 - 08.2023
Veterinary Assistant
Surf City Pet Hospital
07.2021 - Current
Cook/Prep
Big Al's
11.2020 - 07.2021
Shift Leader
Hibachi To Go
04.2019 - 07.2020
Veterinary Assistant
Hampstead Animal Hospital
01.2018 - 02.2019
Bachelor of Science - Psychology
Liberty University Online
Some College (No Degree) -
University of North Carolina At Wilmington
High School Diploma -
Topsail High School
BLS Certified
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