Dynamic and results-driven professional with a strong background in sales and design, notably at Nordstrom and Quay. Proven expertise in customer engagement and conflict resolution, complemented by exceptional communication skills. Adept at managing project timelines and providing design support, consistently fostering client loyalty and satisfaction.
1. Gained experience in customer interaction and sales techniques.
2. Gained expertise in sales and cultivated a deep enthusiasm for the industry.
3. Developed stress management skills during peak holiday season.
Cultivated a loyal client base through exceptional social skills.
1. Selected tiles and fabrics for various projects.
2. Assisted in selecting styles and developed confidence in expressing opinions.
Functioned as consistent go-to for impromptu assignments and conferences.
* Excellent communication and interpersonal skills
* Proven ability to resolve customer issues in a timely and professional manner
* Experience in handling customer inquiries via phone, email, and chat
* Strong problem-solving and conflict-resolution skills
* Experience in providing product training and support to customers
* Assisting senior designers with various design projects
* Preparing design presentations and mockups
* Conducting research on design trends and materials
* Maintaining design files and assets
* Coordinating with vendors and suppliers
* Providing administrative support to the design team
* Managing project timelines and deadlines