Experienced with project assistance and teamwork. Utilizes strong organizational skills to manage tasks efficiently. Knowledge of effective communication and time management to support team objectives.
Overview
4
4
years of professional experience
Work History
Seasonal Sales Associate
Victoria's Secret & PINK
09.2024 - Current
Organized shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Social Media & Program Intern
Maxwell’s Toy Box
08.2024 - Current
Managed social media platforms across all platforms
Organized and attended community events
Managed creative campaigns for donors and supporters
Assisted in developing new programs and initiatives
Intern
Greentarget
06.2024 - 08.2024
Formulated a detailed public relations strategy aimed at effectively managing organizational challenges and enhancing public perception
Diligently monitored developments in breaking news to promptly address any potential impacts on the organization
Conducted thorough secondary research to gather valuable insights and data to inform decision-making processes
Collaborated closely with the Public Relations Team on various projects, ensuring alignment with overarching objectives and strategies
Manager / Head Lifeguard
MORTON GROVE PARK DISTRICT
05.2021 - 06.2024
Instructed students on pool and water safety guidelines to promote awareness and prevent accidents
Executed rescues in instances of drowning or swimming accidents, prioritizing swift and effective response
Administered first aid and CPR proficiently in life-threatening situations, ensuring the well-being of individuals in distress
Conducted accurate cash counting procedures to maintain financial integrity
Supervised and managed pool staff, overseeing their duties and performance
Managed the opening and closing procedures of the pool facility, ensuring operational efficiency and security
Provided exceptional customer service to guests, addressing inquiries and concerns promptly and courteously
Communicated the importance of aquatic safety to guests, emphasizing the significance of adhering to safety protocols for everyone's well-being
Resident Assistant
Lake Forest College
08.2022 - 12.2023
Assisted residents in understanding and adhering to community standards while fostering accountability for individual and floor-related concerns
Facilitated periodic community meetings to encourage open communication and collaboration among residents
Promoted the creation of an inclusive environment that respects and celebrates the diverse backgrounds of all residents
Addressed and meticulously documented instances of behavior that deviated from the established Code of Conduct
Executed all facets of Community Development initiatives to enhance resident experience and community cohesion
Organized and orchestrated events and activities tailored to residents' interests and preferences
Education
Bachelor’s Degree - Marketing Major, English Minor
LAKE FOREST COLLEGE
Lake Forest, IL
05-2024
Study Abroad Business Program - Business
UNIVERSITAT AUTONOMA DE BARCELONA
Barcelona, Spain
05-2024
International Baccalaureate Degree - High School
Lincoln Park High School
Chicago, IL
06-2020
Skills
Customer service
Problem-solving skills
Multi-tasking strength
Excellent people skills
Verbal/written communication
Strong communication and interpersonal skills
Positive customer engagement
Team leadership
Flexible hours
Public speaking
Microsoft Office Suite
Initiative
Research
Presentations
Administrative tasks
Social media sites
Data evaluation
Affiliations
Sigma Tao Delta
American Marketing Association
Timeline
Seasonal Sales Associate
Victoria's Secret & PINK
09.2024 - Current
Social Media & Program Intern
Maxwell’s Toy Box
08.2024 - Current
Intern
Greentarget
06.2024 - 08.2024
Resident Assistant
Lake Forest College
08.2022 - 12.2023
Manager / Head Lifeguard
MORTON GROVE PARK DISTRICT
05.2021 - 06.2024
Bachelor’s Degree - Marketing Major, English Minor