Summary
Overview
Work History
Education
Skills
Timeline
Generic
Tessa Lee Thomas

Tessa Lee Thomas

New York

Summary

Experienced sales and client service professional with a strong background in healthcare and wellness. Proven ability to lead teams, manage client relationships, and improve operational efficiencies. Detail-oriented Nursing professional adept at delivering compassionate care to all patients. Excellent track record of meeting academic goals and excelling in clinical placements. Commended for history as hardworking, punctual team-player.

Overview

7
7
years of professional experience

Work History

CEO & Doula

Warrior Womban Wellness
New York, USA
10.2022 - Current
  • Educate families on newborn care, feeding, diapering and sleep routines, resulting in a 40% decrease in postpartum stress and anxiety in mothers.
  • Engage infants in cognitive and motor development activities.
  • Collaborate with parents to establish healthy dietary habits and introduce solid foods.
  • Provide overnight newborn care, supporting both infants and parents.
  • Build and maintain long-term client relationships to maximize retention and referrals.

Sales Executive

Cureatr
10.2021 - 09.2022
  • Led 50+ full sales cycle demos from initial contact to closing.
  • Qualified 10+ leads weekly, exceeding company KPIs.
  • Developed campaigns to boost brand awareness and generate inbound leads.
  • Organized Hubspot for efficient deal tracking and sales processes.
  • Maintained relationships with key clients to ensure retention.

Senior Sales Development Representative

Zocdoc
05.2020 - 08.2021
  • Qualified 260+ sales opportunities, increasing provider and patient demand.
  • Partnered with marketing and product teams to design outreach incentives.
  • Tracked and maintained lead progress in Salesforce.

Lead Client Service Representative

Strategic Financial Solutions
New York, USA
06.2019 - 04.2020
  • Trained new representatives and managed systems including 8x8 and Salesforce.
  • Handled -200 client interactions per month for debt resolution.
  • Processed client service requests and recommended procedural improvements.
  • Maintained resolution time and call quality standards.

Enrollments Representative

Strategic Financial Solutions
New York, USA
03.2018 - 05.2019
  • Enrolled 250 clients monthly into debt-consolidation programs.
  • Reviewed 25 credit reports daily using Experian and TransUnion.
  • Managed 50-100 debt leads weekly for sales consultants.
  • Verified contract documents for accuracy.

Education

Bachelors - Nursing

Monroe College
New York, NY
08.2026

Certificate Program - Patient Services Representative Program

Grace Institute
Brooklyn, NY
12-2018

Bachelors - Health and Nutrition Sciences

Brooklyn College
Brooklyn, NY
09.2017

Skills

  • Microsoft Office Suite
  • Salesforce and HubSpot
  • Sales Navigator and Zumplify
  • Seamlessai and Terminus
  • Electronic health records
  • ADL assistance

Timeline

CEO & Doula

Warrior Womban Wellness
10.2022 - Current

Sales Executive

Cureatr
10.2021 - 09.2022

Senior Sales Development Representative

Zocdoc
05.2020 - 08.2021

Lead Client Service Representative

Strategic Financial Solutions
06.2019 - 04.2020

Enrollments Representative

Strategic Financial Solutions
03.2018 - 05.2019

Bachelors - Nursing

Monroe College

Certificate Program - Patient Services Representative Program

Grace Institute

Bachelors - Health and Nutrition Sciences

Brooklyn College

Similar Profiles

CREATE PROFILE