Tessa Miller
South Hadley,MA
Summary
Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
13
13
years of professional experience
Work History
SHIFT SUPERVISOR
Esselon Coffee Roasting
09.2022 - Current
- Assisting management with all aspects of the Cafe
- Oversee all employees while dictating
- Monitoring coffee and food being served to our customers
- Handling all cash and closing out drawers each end of day.
WAITRESS/ LINE-COOK
The Stables Restaurant
07.2017 - 09.2022
- Partnered with staff, facilitating seamless dining service during peak periods
- Often filled in absent kitchen jobs to accommodate the needs of the restaurant
- Delivered accurate checks and processed bill payments in POS system
- Complied with health department regulations to prevent foodborne illness.
WAITRESS
Parthenon Restaurant
01.2011 - 04.2019
- Checked customer identification to support legal age requirements for consumption of alcoholic beverages
- Presented menus and provided information about ingredients, reducing potential food allergies
- Prepared hot, cold and mixed drinks for patrons and chilled bottles of wine
- Set up linens, dishes, and silverware to prepare tables for customers.
CHILDCARE RECEPTIONIST
The Playdate Place
05.2016 - 03.2019
- Maintained various office or program records using secure filing system
- Policed office front entrance, monitoring arrival and departure of staff and visitors.
Education
BACHELOR OF ARTS (B.A.) IN APPLIED PSYCHOLOGY - Applied Psychology
Bay Path University
Longmeadow, MA05.2017
Skills
- Inventory Control
- Customer-Oriented
- Schedule Management
- Search Engine Optimization
Timeline
SHIFT SUPERVISOR
Esselon Coffee Roasting
09.2022 - Current
WAITRESS/ LINE-COOK
The Stables Restaurant
07.2017 - 09.2022
CHILDCARE RECEPTIONIST
The Playdate Place
05.2016 - 03.2019
WAITRESS
Parthenon Restaurant
01.2011 - 04.2019
BACHELOR OF ARTS (B.A.) IN APPLIED PSYCHOLOGY - Applied Psychology
Bay Path University
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