Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Tessa Palmer

Waterbury

Summary

Dedicated employee with strong customer service skills and proven ability to manage multiple tasks efficiently. Committed to delivering exceptional experiences that foster customer loyalty. Actively seeking part-time opportunities to accommodate academic commitments.

Overview

4
4
years of professional experience

Work History

Restaurant Support

Prohibition Pig
Waterbury
04.2024 - Current
  • Maintained cleanliness of dining areas throughout service shifts.
  • Provided excellent customer service and addressed guest inquiries promptly.
  • Collaborated with kitchen staff to streamline food preparation and delivery.
  • Assisted servers by communicating guest needs and preferences efficiently.

Cake Decorator

Shaws Market
Waterbury
05.2024 - 09.2025
  • Designed custom cake decorations based on client specifications and themes.
  • Maintained clean and organized workspace to ensure food safety standards compliance.
  • Created new decoration techniques by experimenting with various materials and styles.

Ice Cream Server

Crossroads Beverage & Deli
Waterbury
04.2022 - 08.2025
  • Served ice cream to customers.
  • Maintained cleanliness of serving area and equipment throughout shifts.
  • Operated cash register, processed transactions, and handled payments.
  • Collaborated with team members to ensure smooth service during rush hours.

Restaurant Hostess

Bolton Valley Resort
Bolton
10.2021 - 02.2022
  • Greeted guests warmly upon arrival, ensuring a friendly atmosphere.
  • Provided menu information and answered guest questions promptly and accurately.
  • Handled guest complaints with patience, striving for satisfactory resolutions.
  • Stayed attentive to server availability and table turnover to quickly seat guests.

Education

Biology

University of Vermont
Burlington, VT
05-2029

High School Diploma -

Harwood Union High School
Moretown, VT
06-2025

Skills

  • Customer service
  • Time management
  • Team collaboration
  • Problem-solving
  • Effective communication

Affiliations

  • Volunteer at Storey Brook Horse Farm
  • Volunteer at Wallace Dairy Farm
  • Working Student at Charlotte Equestrian Center
  • Math Club
  • SAFE Club
  • Varsity Golf, 2023-2024

Accomplishments

  • Graduated with Magna Cum Laude Honors
  • Excellence in Science Award, 2023
  • Excellence in Social Studies Award, 2024
  • Student Sage Award, 2024

Timeline

Cake Decorator

Shaws Market
05.2024 - 09.2025

Restaurant Support

Prohibition Pig
04.2024 - Current

Ice Cream Server

Crossroads Beverage & Deli
04.2022 - 08.2025

Restaurant Hostess

Bolton Valley Resort
10.2021 - 02.2022

Biology

University of Vermont

High School Diploma -

Harwood Union High School

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