Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
References
Timeline
Generic

Tessa Rawlette

Mesa,USA

Summary

Accomplished logistics and transportation leader with a proven track record, enhancing operational efficiency and driver performance optimization. Skilled in dispatch software and strategic thinking, I excel in developing training solutions and ensuring DOT compliance. Demonstrated commitment to safety protocols and administrative excellence, driving significant improvements in profitability and client satisfaction.

Overview

25
25
years of professional experience
1
1
Certification

Work History

DISPATCHER/ACCOUNT MANAGER

FEV Transport
Mesa, AZ
06.2024 - 01.2025
  • Managed fleet operations of 40 Owner Operators to optimize profitability.
  • Partnered with transportation supervisor to streamline load dispatching.
  • Developed trusting relationships with key accounts, executive sponsors and stakeholders
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Communicated client priorities, delivering presence and business objectives.

DIRECTOR OF LINEHAUL OPERATIONS

Omni Logistics
Tempe, AZ
05.2022 - 06.2024
  • Coordinated scheduling of driver teams across domestic linehaul routes, ensuring coverage for 150,000 weekly miles.
  • Expedited transportation of LTL freight through truckloads across multiple US cities.
  • Coordinated management of non-asset carrier performance and driver retention.
  • Handle monthly and ad hoc rate negotiations.
  • Directed 24/7 coordination and logistics management.
  • Facilitated trailer pool operations and addressed roadside breakdowns for trailers.
  • Oversaw successful transfer of ownership during corporate merger.

FREIGHT BROKER

VSS Logistics
Carrollton, TX
07.2021 - 05.2022
  • Ensured efficient carrier management for optimal load delivery.
  • Formulated strategies to drive both customer retention and outreach efforts.
  • Managed accounts and ensured seamless coordination with asset side.
  • Oversaw department margin targets; evaluated service discrepancies in customer communications.

DIRECTOR - TRUCKLOAD BROKERAGE

Mach 1 Global Services
Tempe, AZ
02.2018 - 05.2021
  • Established successful and lucrative truckload brokerage division for global freight forwarder.
  • Devised innovative approaches to inform internal customers on FTL advantages, cost-effectiveness, and routing methods.
  • Facilitated discussions of latest market trends in structured bi-monthly meetings.
  • Existing network expanded by onboarding new carriers and brokers.
  • Enhanced operational efficiency with DAT, Descartes, CargoWise.
  • Coordinated and assigned OTR contract carriers for linehaul operations.
  • Facilitated the seamless integration of corporate operations during a merger with Omni.

SAFETY & TRAINING MANAGER / DISPATCH MANAGER / PROFESSIONAL DRIVER

Payne Trucking
Fredericksburg, VA
08.2011 - 02.2018
  • Executed responsibilities as driver, dispatcher, planner, broker, safety manager, and trainer for new hires in a bulk commodity trucking company.
  • Oversee meetings with drivers concerning HOS violations.
  • Facilitated new hire orientation sessions, encompassing equipment demonstration.
  • Managed overnight operations, addressing breakdowns, lumpers, and emergencies effectively.
  • Coordinate and lead safety sessions each quarter for a team of 150 drivers across two terminals.
  • Handled account management responsibilities for van and dump sectors.
  • Oversaw driver revenue and ensured efficient dispatch operations.
  • Optimized performance by enhancing fuel economy and reducing idle time.
  • Operated Class A CDL dump trailer for efficient transportation of bulk commodities.
  • Skilled in utilizing QUALCOMM systems.

SUPPORT SERVICES SUPERVISOR / TRANSPORTATION COORDINATOR

Remuda Ranch Center for Eating Disorders
Milford, VA
07.2007 - 08.2011
  • Oversaw operations of Administration, Transportation, and Environmental Services departments.
  • Processed monthly expense reports punctually and accurately.
  • Managed and maintained confidential communications for Executive Director.
  • Managed upkeep of ranch grounds and off-site family suites.
  • Developed comprehensive budget, labor, and staffing reports.
  • Coordinated round-the-clock staffing and emergency admissions support.
  • Facilitated patient admissions.
  • Facilitated departmental training sessions on compliance with OSHA, HIPAA, and Infection Control standards.
  • Oversaw patient transportation, focusing on high-acuity needs.

SAFETY ADMINISTRATIVE ASSISTANT & PROFESSIONAL DRIVER

Duffield Hauling
King George, VA
01.2000 - 07.2007
  • Generated reports and ensured DOT compliance for Safety Department.
  • Coordinated scheduling of contractor assignments and maintained detailed hourly time logs.
  • Operated a dump trailer for the transport of biosolids across VA, DC, and MD.
  • Conducted comprehensive training for new drivers on equipment usage, procedural guidelines, and OSHA compliance.

Education

High School Diploma -

King George High School
King George
06-1988

Skills

  • Effective Driver Communication
  • Commitment to Safety Protocols
  • Administrative Proficiency
  • Skilled in Dispatch Software Utilization
  • Team Leadership Training
  • Training solutions development
  • Strategic thinker
  • DOT regulations compliance
  • Driver Performance Optimization
  • Proficient in Outlook, Word, and Excel

Affiliations

  • Active member of the First Impressions team at my church, demonstrating a commitment to creating a welcoming and positive environment for visitors.
  • I hold a volunteer leadership position in the Celebrate Recovery ministry, overseeing 90 volunteers each week, ensuring effective program delivery and support for participants.
  • My favorite desert activities include watching D-Backs baseball and paddle boarding. Both are fantastic ways to embrace the outdoors and stay active while enjoying the stunning desert landscape.

Certification

  • Class A CDL, issued by the State of AZ, and currently driver qualified.

Languages

English
Full Professional

References

References available upon request.

Timeline

DISPATCHER/ACCOUNT MANAGER

FEV Transport
06.2024 - 01.2025

DIRECTOR OF LINEHAUL OPERATIONS

Omni Logistics
05.2022 - 06.2024

FREIGHT BROKER

VSS Logistics
07.2021 - 05.2022

DIRECTOR - TRUCKLOAD BROKERAGE

Mach 1 Global Services
02.2018 - 05.2021

SAFETY & TRAINING MANAGER / DISPATCH MANAGER / PROFESSIONAL DRIVER

Payne Trucking
08.2011 - 02.2018

SUPPORT SERVICES SUPERVISOR / TRANSPORTATION COORDINATOR

Remuda Ranch Center for Eating Disorders
07.2007 - 08.2011

SAFETY ADMINISTRATIVE ASSISTANT & PROFESSIONAL DRIVER

Duffield Hauling
01.2000 - 07.2007

High School Diploma -

King George High School

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Tessa Rawlette