IOS DOS
Tessa St. Cyr
Londonderry,NH
Summary
I am a self-motivated and experienced professional who has held a variety of positions over many years. Most of my professional career has been working within the criminal justice system and then manufacturing. However, I have held many other positions and have experience in customer service, banking, retail, restaurants, child care, accounting, lawn and garden care, pet care, housekeeping/home care, and others. I am detail oriented, dedicated, and personable. I have excellent oral and interpersonal communication and organizational skills. I am versatile and adapt easily to new policies and procedures. I have strong proofing abilities and am a resourceful problem solver. Please note that engagement in all these positions has had me committed to people, confidentiality, and documentation.
Overview
17
17
years of professional experience
Work History
Team Lead, Box Build Engineer
DataED
09.2020 - 08.2021
- Hired as Box Build Engineer and worked on numerous projects in that regard
- Learned numerous builds per customer specification
- Continued to use Aegis system for visual aids, initially learned from last employer
- Cross trained in other areas such as RTV, manual build, testing, mechanical assembly, manual and automated machines such as de-paneling and JADE, and conformal coating
- Also trusted to train new employees in areas needed
- Communicated with management, quality control, engineering, and other employees to complete the job assigned
- Followed industry best practices, quality, and safety standards
- Attended meetings and trainings as required.
Box Build Engineer
EPE Corporation
11.2018 - 05.2020
- Manufactured and delivered high quality, complex assemblies for low-to-medium volume, high-reliability electronic assemblies and integrated box build systems build to order/configure to order
- Completed box build assemblies for customers across multiple industries including defense, industrial, medical, and data-com
- Worked with electronic and electromechanical sub-assemblies (fan trays, power supplies, battery packs, modules, chemicals, etc.) Worked with customers on alternate component opportunities and with vendors on component and PCB concerns
- Box build and chassis integration, diagnosed problems while working with testing team, interpreted drawings and documentation
- Coordinated with teammates to organize tasks requiring multiple team members to accomplish assemblies
- Organized and maintained spare parts inventory and ordered spare parts as needed to fill customer orders
- Training and knowledge of Aegis's software packages to read and understand visual aids
- Assisted the manager/supervisor to achieve their long-term goals by monitoring and working closely with the manufacturing team on a daily basis
- Used appropriate tooling and machinery as provided
- Verified and inspected products to ensure conformance with requirements and performed rework as needed
- Followed industry best practices, quality, and safety standards, and continuous improvement
- Cross-trained in other assembly positions, participated in supporting continuous improvement in work activities.
IAB Operator/Manufacturer
Teleflex
08.2016 - 07.2018
- Complete daily documentation following SOP and FDA guidelines
- Demonstrated ability to assemble small parts while utilizing a variety of machinery, chemicals, and tools to complete manufacturing activity
- Performed in-process quality inspections and maintained safety awareness at all times
- Worked collaboratively in a team environment and trained others as required
- Principal duties included chemical use, microscope for small parts, wrapping and packaging IAB's and attending materials.
Machine Operator/Packaging
WS Packaging
04.2016 - 06.2016
- Responsible for the operation of a high-speed label re-wind machine
- Loaded appropriate spools of labels onto the machine, feed the material through the tension arms, and monitored the run for accuracy
- Operated machine while inspecting for defective product and count for customer specifications
- Learned warehouse responsibilities including moving boxes/pallets for shipment and paperwork for customer orders
- Assisted with packaging and general material handling duties.
Juvenile Probation Counselor
Fairfax County Government
03.2008 - 07.2013
- Supervised juvenile offenders through office, school, and home visits to verify compliance with court orders while conducting appropriate interviews with family and other professionals involved
- Formulated treatment and rehabilitation plans while working and meeting with other members of other professionals involved
- This included social workers, psychologists, court personnel, school officials, law enforcement, and other treatment providers
- Wrote detailed reports on all activity, and presented written and oral presentations for adjustment of behavior
- Testified in court and provided required written reports on compliance to court authorities and made appropriate recommendations.
Director of Criminal Justice
ECPI College of Technology
11.2006 - 03.2008
- Provided hands-on classroom instruction, prepared and utilize approved lesson plans, exercised excellent oral and communication skills, prioritized work to meet deadlines, and worked independently
- Advised and mentored all students with the program, contributed to retention plans, assisted in development of new curricula
- Created and maintained professional relationships with all others involved with the college, including those I hired for assisting in classroom education
- Assisted in guerrilla marketing initiatives.
Probation/Parole Officer
North Carolina Department of Correction/Probation Department
04.2005 - 09.2006
- Supervised large offender caseload, performed in-house visitations and searches, and created background reports on offender's activities
- Maintained detailed written record of all case activity, conducted detailed investigations, and recommended appropriate remedial action when needed
- Testified in court and made sentencing recommendations when requested, skilled in recognizing individual needs for treatment services.
Security Officer, Program Monitor, Office Manager
Security Service Specialists
06.2004 - 02.2005
- Oversaw smooth function of the OCC day program and drug screening process for the females who were on pre-release, probation, and parole mandated to attend the day program
- Multifaceted job duties ranging from documentation, security enforcement, and office management
- Continuous role as liaison between probation officers and various court systems, and responsible for maintaining order and functioning of the center.
Education
Bachelor of Science in Criminal Justice -
University of Massachusetts, Lowell
Master of Arts in Criminal Justice - Domestic Violence Prevention
University of Massachusetts, Lowell
Skills
- Trend tracking
- Production Monitoring
- Schedule Management
- Regulatory Compliance
Software
Timeline
Team Lead, Box Build Engineer
DataED
09.2020 - 08.2021
Box Build Engineer
EPE Corporation
11.2018 - 05.2020
IAB Operator/Manufacturer
Teleflex
08.2016 - 07.2018
Machine Operator/Packaging
WS Packaging
04.2016 - 06.2016
Juvenile Probation Counselor
Fairfax County Government
03.2008 - 07.2013
Director of Criminal Justice
ECPI College of Technology
11.2006 - 03.2008
Probation/Parole Officer
North Carolina Department of Correction/Probation Department
04.2005 - 09.2006
Security Officer, Program Monitor, Office Manager
Security Service Specialists
06.2004 - 02.2005
Bachelor of Science in Criminal Justice -
University of Massachusetts, Lowell
Master of Arts in Criminal Justice - Domestic Violence Prevention
University of Massachusetts, Lowell
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