Tessa Thomsen
Chico,CA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Hupp Draft Services
07.2022 - Current
- Entered data into spreadsheets using Microsoft Excel to track project progress or customer accounts.
- Scheduled appointments between customers, 3rd party contractors, and internal staff.
- Managed database systems containing customer contact and availability information.
- Answered phone calls and emails to provide information of services provided by the company.
BDC Representative
Chuck Patterson
02.2021 - 07.2022
- Assisted customers with scheduling appointments for service, maintenance, repairs, and other needs.
- Provided customers support via phone and email inquires in a timely manner.
- Followed up on sales leads through outbound calling.
- Generated leads and established relationships with potential customers through outbound telephone calls.
Preschool Aide
Grant Elementary School
10.2018 - 04.2019
- Organized classroom materials efficiently, ensuring smooth transitions between activities.
- Assisted lead teacher with implementing age-appropriate curriculum, resulting in increased student engagement.
- Enhanced student learning by incorporating hands-on activities and group projects in the classroom.
- Facilitated outdoor playtime safely while encouraging physical activity and teamwork among students.
Education
Business
Butte College
Oroville, CASkills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Microsoft Outlook
- Scheduling
- Excel spreadsheets
- Teamwork and Collaboration
- Problem-Solving
- Appointment Scheduling
- Goal-Oriented
Timeline
Administrative Assistant
Hupp Draft Services
07.2022 - Current
BDC Representative
Chuck Patterson
02.2021 - 07.2022
Preschool Aide
Grant Elementary School
10.2018 - 04.2019
Business
Butte College
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