Tessenic C. Shaw
Jacksonville
Summary
Proven Certified Nursing Assistant with experience at Baptist Health Medical Center, adept in patient-focused care and vital sign recording. Excelled in collecting specimens and providing compassionate support, enhancing patient satisfaction. Skilled in using technology to improve healthcare outcomes, demonstrating a commitment to excellence and patient well-being.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Westminster Woods On Julington Creek
Jacksonville
09.2024 - Current
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Used mobility devices to transport patients.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Observed patients for any changes in their physical or mental condition.
Certified Nursing Assistant
Baptist Health Medical Center
Jacksonville
07.2022 - 09.2024
- Took temperature readings orally or rectally as instructed by the RN or MD.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Assisted with admission procedures such as gathering personal data from the patient's chart.
- Used mobility devices to transport patients.
- Collected specimens for testing purposes upon request from physicians or nurses.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Observed patients for any changes in their physical or mental condition.
- Answered signal lights, bells or intercom systems to determine resident needs.
Online Banking Representative
Conduent- Union Bank
Montego Bay
07.2013 - 06.2019
- Verified amounts and integrity of every check or funds transfer.
- Attended monthly training sessions to stay abreast of new regulations and technology changes within the industry.
- Resolved problems or discrepancies concerning customers' accounts.
- Answered customer questions regarding bank policies, procedures, products and services.
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
- Utilized specialized software programs to manage customer records and access information quickly.
- Provided technical assistance when troubleshooting system errors or malfunctions.
- Assisted customers with setting up online banking accounts, resetting passwords and navigating the website.
Education
High School Diploma -
Sam Sharpe Teachers' College
Montego Bay, Jamaica11-2009
Diploma - Healthcare
Concorde Career College
Skills
- Collecting specimens
- Vital sign recording
- Observing responses
- Infection control procedures
- Documenting behaviors
- Care plan implementation
- Patient-focused care
- Monitoring fluids
- Dressing assistance
- Transporting patients
- Conducting intakes
Certification
- CPR certification
- CNA License
- Alzheimer's, Dementia and Related Issues
- AIDS/HIV
References
References available upon request.
Timeline
Certified Nursing Assistant
Westminster Woods On Julington Creek
09.2024 - Current
Certified Nursing Assistant
Baptist Health Medical Center
07.2022 - 09.2024
Online Banking Representative
Conduent- Union Bank
07.2013 - 06.2019
High School Diploma -
Sam Sharpe Teachers' College
Diploma - Healthcare
Concorde Career College
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