Summary
Overview
Work History
Education
Skills
Certification
Timeline
StoreManager

Tessla Simmons

Burien,WA

Summary

Food industry worker of 10 years that provides strong work ethic, outstanding customer service, and is a great team player with multitasking skills. I have always been a quick learner with a "can do" attitude. I strive in this industry thanks to its sociability, structure, hands on environment and fast pace. I love what restaurants bring, there is nothing better than quality time with loved ones and delicious food.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Store Lead & Bartender

Bambuza
07.2019 - 03.2024
  • Ensured compliance with all company policies and procedures related to safety, security, and employee relations.
  • Utilized effective communication skills to coordinate with vendors, suppliers, and other departments.
  • Created weekly schedules for employees based on projected customer demand and labor requirements.
  • Handled daily financial transactions including deposits, refunds, returns, discounts.
  • Ensured all SOP's and PAR's were being adhered to.
  • Prepared alcoholic beverages promptly according to recipes or customer specifications.
  • Inventoried supplies regularly to ensure adequate stock levels for peak hours of operation.
  • Performed all cleaning duties before, during and after shift including sanitizing bar surfaces.

Server, Trainer, & Catering Specialist

Olive Garden
01.2017 - 02.2020
  • Educating new hires on wine and menu items
  • Tailoring teaching styles to individuals and providing positive reinforcement
  • Observing and assessing performance of individuals
  • Preparing togo sides of salad, breadsticks, and beverages.
  • Packaging and delivering accurate orders to locations
  • Setting up chafing kits and ensuring satisfaction and payment

Crew Member & Shift Lead

Jersey Mikes
09.2015 - 06.2018
  • Placed orders into POS systems and handled cash and credit transactions.
  • Memorized food and drink recipes to prepare orders with speed and accuracy.
  • Operated a slicer and grill.
  • Proofed and baked bread
  • Performed cleaning duties such as sweeping, mopping and washing dishes, to keep equipment, and facilities sanitary.
  • Provided exceptional customer service by anticipating customer needs and responding promptly to their requests or concerns.
  • Trained new hires on the proper use of equipment, job duties, and safety regulations.
  • Managed store closing and opening procedures to ensure safety,security, and ease.
  • Addressed customer complaints promptly with professionalism and courtesy.

Education

High School -

Puyallup High School
Puyallup, WA
01.2013

Skills

  • Team Player
  • Customer Service
  • Multitasking
  • Reliable
  • Friendly

Certification

  • Class 12 Mixologist Permit (expiration 2028)
  • Wahington State Food Worker Card (expiration 2027)

Timeline

Store Lead & Bartender

Bambuza
07.2019 - 03.2024

Server, Trainer, & Catering Specialist

Olive Garden
01.2017 - 02.2020

Crew Member & Shift Lead

Jersey Mikes
09.2015 - 06.2018

High School -

Puyallup High School

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Tessla Simmons