Tetoafaiga Tofa
Summary
Experienced professional passionate about creating compelling content and driving engagement. Talented at crafting dynamic stories, informative articles and persuasive copy that resonate and inspires readers. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Custodian
Polynesian Culture Center/Island Buffet
08.2019 - 01.2023
- Training new workers to maintain cleanliness in the 3 restaurants
- Collaborating with and assisting my supervisor in organizing tasks for the day and evening shift.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Moved furniture for cleaning and set up for special events.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
Teacher Assistant
Brigham Young University of Hawaii
09.2020 - 12.2020
- Assigned to TA for three English classes: Pacific Literature, World Literature in English, and Exposition and Report Writing
- Ensured confidentiality of sensitive information related to student records or personnel matters.
- Cultivated core values such as kindness, respect, compassion and integrity within students.
- Contributed to increased student success by providing one-on-one support for struggling learners.
- Graded assignments and reported individual progress to teacher.
Restaurant and Food Service/Setter
Polynesian Culture Center/Island Buffet
06.2015 - 08.2019
- Communicate and work with coworkers to complete all tasks given.
- Moved, organized and prepared materials to accomplish jobs smoothly.
- Assisted in the training of new setters, ensuring consistent work standards across the team.
- Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning
- Assisted in maintaining preparation and service areas are in sanitary conditions.
Cashier/Server
Korean BBQ
06.2017 - 06.2017
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Answered questions about store policies and addressed customer concerns.
Restaurant Staff/Waitress
Polynesian Culture Center/Island Buffet
02.2015 - 06.2015
- Provided excellent customer service to 300-500 guests a night. Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Education
Bachelor of Arts - English
Brigham Young University-Hawaii
Laie08.2021
PathwayConnect Certificate -
BYU Pathway Worldwide
Pathway Connect - Online04.2017
High School Diploma -
Kahuku High And Intermediate School
Kahuku, HI05.2015
Skills
- Microsoft Office
- Digital Communication
- Writing
- Storytelling
- Creative Writing
- Machinery Skills
- Initiative-taking
- Employee Training
- Customer Service
- Timely Paperwork Completion
Websites
Timeline
Teacher Assistant
Brigham Young University of Hawaii
09.2020 - 12.2020
Custodian
Polynesian Culture Center/Island Buffet
08.2019 - 01.2023
Cashier/Server
Korean BBQ
06.2017 - 06.2017
Restaurant and Food Service/Setter
Polynesian Culture Center/Island Buffet
06.2015 - 08.2019
Restaurant Staff/Waitress
Polynesian Culture Center/Island Buffet
02.2015 - 06.2015
Bachelor of Arts - English
Brigham Young University-Hawaii
PathwayConnect Certificate -
BYU Pathway Worldwide
High School Diploma -
Kahuku High And Intermediate School
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