Summary
Overview
Work History
Education
Skills
Timeline
Generic

Teven Price

San Antonio,TX

Summary

  • Dynamic professional committed to consistently exceeding expectations and contributing significant value to organizational goals. Proven track record of delivering high-quality work and enhancing team performance through effective collaboration and problem-solving skills. Core competencies include strategic planning, project management, and continuous improvement. Aiming to leverage expertise in a challenging role that fosters growth and innovation.

Overview

10
10
years of professional experience

Work History

Card Account Specialist

JPMorgan Chase
San Antonio, TX
11.2023 - Current
  • Developed and maintained customer accounts by accurately recording customer information.
  • Examined financial information to pinpoint discrepancies and maintain accurate records.
  • Processed payments for customers, including credit card transactions, checks, wire transfers, and ACH payments.
  • Evaluated invoices to ensure accuracy before processing payments.
  • Established customer rapport to quickly mitigate problems while complying with established support processes and procedures.
  • Facilitated positive customer interactions through adept communication.
  • Engaged in focus group activities to drive process improvements for agents as a Model Office member.
  • Facilitated customer assistance for fraud reporting and disputing transactions.

Customer Service Rep

TaskUS
03.2022 - 11.2023
  • Resolve key customers issues or concerns via phone and email
  • Assist with reimbursements and other billing concerns
  • Attention to detail is crucial to assure all billing concerns are handled properly

Supervisor

Sign Partners USA
05.2021 - 03.2022
  • Craft signs adhering to outlined requirements.
  • Ensure timely assembly of signs.
  • Utilized specialized tools to enhance operational efficiency.

Manager

Broadband Telecom Services
06.2019 - 12.2020
  • Coordinated resources and strategies to enhance team productivity.
  • Executed machinery tasks with proficiency.
  • Complied with established safety regulations from both municipal and organizational entities.

Electrical Assembler 3

G&E Oil and Gas
04.2015 - 09.2018
  • Organized work area after each shift to ensure a safe environment for others entering the space.
  • Educated fellow workers on assembly instructions and procedures.
  • Worked closely with supervisors and designers to understand and meet production specifications.
  • Reviewed blueprints and designs to achieve precise implementation of specifications.
  • Complied with OSHA, EPA and legal regulations to uphold safety policy and prevent injury.

Education

ELECTRICAL TECHNICIAN -

LAMSON INSTITUTE
06.2015

HIGH SCHOOL DIPLOMA -

OLIVER W. HOLMES HIGH SCHOOL
06.2010

Skills

  • Management
  • Sales
  • Communication
  • Service Excellence
  • Attention to Detail
  • Experienced Forklift Operator
  • Experienced in Scissor Lift Use
  • Account investigations
  • Customer Relationship Management
  • Billing issue resolution
  • Client Retention Techniques

Timeline

Card Account Specialist

JPMorgan Chase
11.2023 - Current

Customer Service Rep

TaskUS
03.2022 - 11.2023

Supervisor

Sign Partners USA
05.2021 - 03.2022

Manager

Broadband Telecom Services
06.2019 - 12.2020

Electrical Assembler 3

G&E Oil and Gas
04.2015 - 09.2018

ELECTRICAL TECHNICIAN -

LAMSON INSTITUTE

HIGH SCHOOL DIPLOMA -

OLIVER W. HOLMES HIGH SCHOOL

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Teven Price