Tevin Joseph
Puyallup,WA
Summary
Dynamic Licensing Representative with a proven track record at the Washington State Department of Licensing, excelling in document verification and customer service. Recognized for problem-solving abilities and fostering team collaboration, I ensure compliance and streamline processes, contributing to a productive work environment and enhancing client satisfaction.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Licensing Representative
Washington State Department Of Licensing
Kent, WA
07.2013 - Current
- Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems.
- Verified document authenticity to process license application.
- Maintained records of all client interactions related to licensure matters.
- Provided customer service support by responding to inquiries regarding licensure requirements and processes.
- Reviewed existing licenses to ensure compliance with applicable laws and regulations.
- Participated in professional development activities related to changes in state or federal regulations affecting licensure matters.
- Prepared documents for license applications, renewals, and amendments in accordance with applicable state regulations.
- Provided training sessions for staff members on how to navigate through complex licensure procedures.
B
Starbucks
Puyallup, WA
06.2010 - 07.2013
- Completed day-to-day duties accurately and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Recognized by management for providing exceptional customer service.
- Worked effectively in team environments to make the workplace more productive.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
High School Diploma -
Puyallup High School
Puyallup, WA06-2010
Skills
- Team Development
- Problem solving
- Team collaboration
- Customer service
- Document verification
- Licensing compliance
- Multitasking Abilities
- Policy analysis
Accomplishments
- DOL Culture Nominee
Certification
- Diversity, Equity and Inclusion in the Workplace (University of South Florida)
References
References available upon request.
Timeline
Licensing Representative
Washington State Department Of Licensing
07.2013 - Current
B
Starbucks
06.2010 - 07.2013
High School Diploma -
Puyallup High School
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