Tevin Pree
Atlanta,GA
Summary
Dynamic leader with a proven track record at Fed Ex Ground/ Delivery enhancing operational efficiency and team performance. Expert in inventory control and staff management, I excel in high-pressure environments, ensuring customer satisfaction and safety. Skilled in training and mentoring, my approach boosts productivity and morale, embodying excellence in every task.
Overview
9
9
years of professional experience
Work History
Supervisor
Fed Ex Ground
Ellenwood, GA
01.2023 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Managed daily operations for a team of delivery drivers, ensuring timely deliveries and customer satisfaction.
- Pulled, verified, and packaged items for shipment.
Manager
Carrabba' Italia Grill
Morrow, GA
01.2016 - 01.2023
- Performed duties spanning from serving and bartending to kitchen tasks and hosting with expertise while assisting the to go specialist
- Analyzed departmental workloads to create balanced employee schedules while meeting business objectives.
- Carefully interviewed, selected, trained, and supervised staff.
- Correctly calculated inventory and ordered appropriate supplies.
Customer Service Representative
Westin Hotel
Atlanta, GA
06.2018 - 02.2020
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Entered data into various computer systems accurately using Microsoft Office Suite.
Team Leader
TBI Airport Management
Atlanta, GA
08.2016 - 04.2018
- Developed and executed training programs that significantly improved team skills and morale.
- Facilitated the boarding process for passengers, maintaining an organized and efficient environment.
- Ensured passenger safety by strictly adhering to all airport security protocols and procedures.
- Conducted airport traffic
Education
High School Diploma -
Morrow High School
Morrow, GA05.2012
Skills
- Training and mentoring
- Customer service
- Staff management
- Inventory control
- Software experience
- Quality control
Timeline
Supervisor
Fed Ex Ground
01.2023 - Current
Customer Service Representative
Westin Hotel
06.2018 - 02.2020
Team Leader
TBI Airport Management
08.2016 - 04.2018
Manager
Carrabba' Italia Grill
01.2016 - 01.2023
High School Diploma -
Morrow High School