TEWFIK KURBAN

• Troubleshoot device, network, and basic software issues for customers. Perform technical setup, optimization, and system updates for mobile devices. Educate users on device features, data security, and account navigation. Document customer issues and resolutions in internal systems. Maintain up-to-date knowledge of software releases and system changes.

• Entered patient data with accuracy and managed high-volume digital documentation. Collaborated with healthcare providers to resolve system or data issues. Ensured compliance with safety and regulatory standards using pharmacy software. Supported medication inquiries and provided system-related assistance.

• Used inventory software and scanners to manage stock, orders, and workflow. Processed incoming shipments using digital systems and verified accuracy. Identified discrepancies and reported issues using internal tracking tools. Collaborated with team members to improve operational efficiency.

• Provided technical support for electronics and software-based devices. Diagnosed device issues and guided customers through setup and configuration. Maintained knowledge of new product releases and technology updates. Supported operations through accurate POS and system usage.

Provided customer support in the flooring department by assisting shoppers with product selection, measurements, and basic installation guidance for carpet, tile, laminate, vinyl, and hardwood flooring. Maintained accurate inventory, stocked merchandise, and ensured product displays were organized and fully replenished. Processed special orders, coordinated deliveries, and handled customer inquiries to ensure a smooth purchasing experience. Collaborated with team members to meet sales goals, maintain store standards, and deliver high-quality customer service in a fast-paced retail environment.