Summary
Overview
Work History
Education
Skills
Timeline
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Teyahna Patterson

Knightdale,NC

Summary

I am a hard worker with a great work ethic. I have the ability to absorb information and make changes when necessary. I am reliable and trustworthy. I work hard and excel at the tasks given to me.

Overview

3
3
years of professional experience

Work History

Cashier Team Lead

Food Lion
12.2020 - Current
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Maintained and updated security protocols for front desk operations.
  • Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
  • Promoted store loyalty programs to increase repeat business and bolster customer relations.
  • Operated cash register to record transactions accurately and efficiently.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Coordinated with other departments to address cross-functional concerns and improve overall store operations efficiency.
  • Tracked customer service cases and updated service software with customer information.
  • Fostered a customer-centric culture within the team by consistently reinforcing the importance of empathy, understanding, and patience in all interactions with clients.

Education

High School Diploma -

Knightdale High School
Knightdale, NC
05.2020

Skills

  • Adaptability and Dependability
  • Store opening/closing procedures
  • Product Recommendations
  • Product restocking
  • Retail Merchandising
  • Quality Assurance Controls
  • Clerical Support
  • Communication Skills
  • Calm Under Pressure

Timeline

Cashier Team Lead

Food Lion
12.2020 - Current

High School Diploma -

Knightdale High School

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Teyahna Patterson