Summary
Overview
Work History
Education
Skills
Awards
References
Roles And Responsibilities
Timeline
Generic

Tey'Veon Fears

Henderson,NV

Summary

Seasoned Store Manager specializing in management of retail locations. Results oriented with training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.

Overview

5
5
years of professional experience

Work History

Store Manager

Shoe Palace
08.2022 - Current
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.

Assistant Manager

Shoe Palace
01.2021 - 08.2022
  • Interviewed and hired prospective employees according to team needs.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.

Sales Lead

Shoe Palace
08.2020 - 01.2021
  • Trained, coached, and mentored new sales associates for maximum performance.

Associate

Shoe Palace
12.2019 - 08.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Education

High School Diploma -

Advanced Technologies Academy
Las Vegas, NV
05.2019

Skills

  • Problem solving
  • Coachable
  • Team Leadership
  • Time Management
  • Customer Service
  • Multitasking and Organization
  • Verbal and Written Communication
  • Recruiting and Hiring
  • Training and mentoring

Awards

EOC Certification of Civil Engineering

References

  • Denesha Tramell, Co-Worker, Shoe Palace, (702)205-0929, ntram1@msn.com
  • Ahniyah Ricketts, Co-Worker, Shoe Palace, (909) 329-0509, Ahniyahr@gmail.com
  • Zyair Sanders, Co-Worker, Shoe Palace, (725) 724-9144, zyizyisanders@gmail.com

Roles And Responsibilities

  • Oversaw day-to-day store operations to foster efficient and profitable operations.
  • Interviewed and hired prospective employees according to team needs.
  • Monitored customer service levels and implemented necessary changes to improve customer satisfaction.
  • Coordinated employee schedules according to availability and made staffing adjustments to cover shifts.

Timeline

Store Manager

Shoe Palace
08.2022 - Current

Assistant Manager

Shoe Palace
01.2021 - 08.2022

Sales Lead

Shoe Palace
08.2020 - 01.2021

Associate

Shoe Palace
12.2019 - 08.2020

High School Diploma -

Advanced Technologies Academy

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Tey'Veon Fears