Summary
Overview
Work History
Education
Skills
Certification
Timeline
SalesAssociate

Thaiheira Thompson

Bronxville,NY

Summary

Dynamic and results-driven professional with a strong background in customer service at Foot Locker. Proven ability to foster relationships and enhance customer experiences while effectively managing time and problem-solving in high-pressure environments. Skilled in teamwork and collaboration, consistently achieving a high standard of service and operational excellence.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Associate

Foot Locker, Nike
07.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Homework Helper

Rosa Parks Elementary School
01.2024 - 06.2025
  • Served as a mentor and role model for students, inspiring them to take ownership of their education and strive for excellence.
  • Streamlined the homework process by prioritizing tasks based on deadlines and importance, helping students stay organized and focused on key objectives.
  • Created a safe and supportive environment for all students, promoting inclusivity and respect during homework sessions.
  • Collaborated with teachers to identify areas where students needed additional support, ensuring timely intervention for struggling learners.

Housekeeping Aide

Quality Inn
08.2024 - 12.2024
  • Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
  • Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
  • Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
  • Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.

Education

Medical Technology

The Bronxwood Preparatory Academy
Bronx
01-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Certification

  • PT - Phlebotomy Technician
  • [Area of certification] Training -T.I.A medical Courses

Timeline

Housekeeping Aide

Quality Inn
08.2024 - 12.2024

Sales Associate

Foot Locker, Nike
07.2024 - Current

Homework Helper

Rosa Parks Elementary School
01.2024 - 06.2025

Medical Technology

The Bronxwood Preparatory Academy

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Thaiheira Thompson