Thais Lopez
South Plainfield,NJ
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
9
9
years of professional experience
Work History
Store Manager
Garage Clothing Store
01.2017 - Current
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Rotated merchandise and displays to feature new products and promotions.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Trained and guided team members to maintain high productivity and performance metrics.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Interacted well with customers to build connections and nurture relationships.
Education
Associate of Science - Health Sciences
Valencia College
Orlando, FL06-2020
Skills
- Operational budgeting
- Promotional planning
- Store operations oversight
- Team development
- Order management
- Sales professional
- Operational efficiency
- Inventory forecasting
- Customer service
- Store merchandising
Accomplishments
- Exceeded monthly store sales goals 7 months in a row.
- Managed a store that exceeded company expectations in every category during the last two quarters.
Languages
Spanish
Native or Bilingual
Timeline
Store Manager
Garage Clothing Store
01.2017 - Current
Associate of Science - Health Sciences
Valencia College
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