Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thaja Carr

Franklin,VA

Summary

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Overview

4
4
years of professional experience

Work History

Sales Associate Team Leader

The UPS Store 5885
08.2020 - Current
  • Boosted sales by effectively training and mentoring team members in sales techniques and product knowledge.
  • Enhanced customer satisfaction by resolving complex issues promptly and providing exceptional service.
  • Streamlined inventory management processes for improved efficiency and reduced overhead costs.
  • Implemented strategic marketing initiatives to drive increased foot traffic and store visibility.

Secretary

Kinetico Advanced Water Systems
05.2023 - 08.2023
  • Enhanced office efficiency by streamlining filing systems and organizing documents.
  • Facilitated communication between departments for improved collaboration and project success.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
  • Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Improved document processing times by implementing digital archiving systems and reducing paper waste.
  • Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.

Education

Bachelor of Science - Criminal Justice

Chowan University
Murfreesboro, NC
05.2024

High School Diploma -

Southampton High School
Courtland, VA
06.2019

Skills

  • Customer Relationship Building
  • Sales strategy development
  • Team Management
  • Sales Pipeline Management
  • Payment Processing
  • Inventory Control
  • Upselling
  • Order Processing
  • Stocking and Receiving
  • Client Service
  • Merchandise Display
  • Flexible Schedule
  • Store Opening and Closing
  • Time Management
  • POS System Operation
  • Cash Handling
  • Shipment Processing
  • Goal-Oriented
  • Excellent people skills
  • Multi-tasking strength
  • Teamwork and Collaboration
  • Money Handling
  • Dispute Mediation
  • Cash Register Operation
  • Adapt to diverse groups

Timeline

Secretary

Kinetico Advanced Water Systems
05.2023 - 08.2023

Sales Associate Team Leader

The UPS Store 5885
08.2020 - Current

Bachelor of Science - Criminal Justice

Chowan University

High School Diploma -

Southampton High School

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Thaja Carr