Thalia Felton
Honolulu,HI
Summary
Hardworking team player with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
5
5
years of professional experience
Work History
Server
Sansei Seafood And Sushi Bar
Honolulu, HI
10.2023 - Current
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
Host
Sansei Seafood And Sushi Bar
Honolulu, HI
12.2021 - Current
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Provided excellent customer service by anticipating customer needs.
Sales Associate
Brandy Melville
Honolulu, HI
09.2019 - 02.2020
- Greeted customers and provided exceptional customer service.
- Organized stockroom shelves according to size, color or style.
- Attended weekly team meetings to review performance goals and objectives.
Food Handler
Paina Cafe
Honolulu, HI
01.2019 - 07.2019
- Prepared salads, sandwiches, platters. according to established standards.
- Operated cash registers to process customer orders efficiently.
- Assisted customers in selecting appropriate items from the prepared food section.
- Ensured all food safety and sanitation guidelines were followed.
Education
High School Diploma -
Henry J Kaiser High School
Honolulu, HI05-2020
Skills
- Food Running
- Order Management
- Safe Food Handling
- Dining Customer Service
- Table Bussing
- Guest Engagement
- Reservations Management
- Server Support
Timeline
Server
Sansei Seafood And Sushi Bar
10.2023 - Current
Host
Sansei Seafood And Sushi Bar
12.2021 - Current
Sales Associate
Brandy Melville
09.2019 - 02.2020
Food Handler
Paina Cafe
01.2019 - 07.2019
High School Diploma -
Henry J Kaiser High School
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