Erica Dyches
Henderson,NV
Summary
Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
1
1
Certification
11
11
years of professional experience
Work History
IKC Care Coordinator
DaVita Village Health
Henderson, NV
05.2022 - Current
- Investigate and report issues relating to patient care and conditions which might hinder patient well-being.
- Improve patient outlook and daily living through compassionate care.
- Work closely with DKC clinical staff to support therapeutic and behavioral plans through communication and attending core team meetings.
- Assist the care management staff with implementation and documentation of the discharge care plan that includes initiation of referral forms, gathering clinical information, initiating the process of completing a chart and appointment scheduling.
- Ensure that documents get to appropriate parties in a timely manner, without compromising confidentiality or patient privacy procedures.
Administrative Assistant
DaVita
Henderson, NV
11.2015 - 04.2022
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Maintain inventory with weekly ordering and month end accounting.
- Handle all work orders and maintenance for clinic operations and equipment.
- Track and submit employee timesheets to accounting department for payroll processing.
- Coordinate audit projects by managing physical and digital files, monitoring spreadsheets and updating reports.
- Organize and maintain filing and document management systems by coordinating, archiving and purging files.
- Arrange transportation,travel and appointments for patients.
- Manage busy dialysis schedule for patient treatments
- Support to team in all operational modalities
- Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction.
Patient Care Technician - CCHT
DaVita
Henderson, NV
11.2015 - 04.2022
- Document information in patient charts and communicate status updates to interdisciplinary care team.
- Perform hemodialysis treatments in fast paced clinical setting.
- Demonstrate leadership by making improvements to work processes and helping to train others.
- Perform and record patient vitals and other parameters based on physician orders
- Collection of laboratory specimen, handling and shipping
- Set up dialysis machines and observe RO water system for correct functioning.
- Muli tasking to create a safe yet efficient work flow
- Knowledge of RO system and all emergency procedure take offs.
- Safeguard patient privacy with strict adherence to HIPAA protocols.
Education
Bachelor of Science - Nursing
Galen College of Nursing
Louisville, KYSkills
- 10-key proficiency
- Records management system
- OSHA regulations
- Professional
- bilingual
- Schedule management
- Conflict mediation
- Data organization
- Operational processes
- Strong interpersonal skills
- Critical thinking
- Dedicated team player
- Multitasking and prioritization
- Multidisciplinary team collaboration
Certification
- Certified Clinical Hemodialysis Technician, DaVita - 2017
- Medical Assisting-2011
- CPR/ BLS
Timeline
IKC Care Coordinator
DaVita Village Health
05.2022 - Current
Administrative Assistant
DaVita
11.2015 - 04.2022
Patient Care Technician - CCHT
DaVita
11.2015 - 04.2022
Bachelor of Science - Nursing
Galen College of Nursing