Thalia Livermore
Fort Lauderdale,FL
Summary
My objective is to succeed in a stimulating, cultural and comfortable environment, building the success of a company, while I experience advancement and training opportunities. My expectations are to develop a good rapport with members of the staff, to add value to the environment and to develop additional skills that help me to be successful in the future.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Shift Leader/Manager
Walgreens
04.2022 - 03.2024
- Cash handling, inventory, cashiering, stocking and excellent customer service
- Take full charge in the absence of store manager or if store manager is busy
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Elderly Caregiver
Private Home
11.2021 - 12.2022
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Security Guard
Saeta Guard Services, LLC
09.2021 - 02.2022
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Package Handler
FedEx Ground
08.2020 - 02.2021
- Load and unload trucks.
Collections Agent/Customer Service
IQor
12.2019 - 02.2020
- Call customers in regards to their accounts
- Collect payments and bring customer's account to a current status.
Sales Associate
Rite Aid
05.2019 - 06.2019
- Receive payments by cash, check, credit and debit cards, issue receipts refunds, credits or change due to customers and restock and organize store shelves.
Overnight Team Member
Target
10.2018 - 01.2019
- Fetch, pack and ship customers' online orders so that they can be delivered to customers on time
Babysitting
Volunteer
06.2014 - 09.2016
- Care taker of children responsible for feeding, light housekeeping, changing diapers, preparing bottles, homework help, creating a stimulating, nurturing and safe environment for children.
Activity Instructor
Fitness
06.2016 - 08.2016
- Supervision and counseling of students ages 2-13 years in sports activities
- Demonstration, expert training and skills development to create peak performance in the sports of tennis, softball, volleyball, badminton and swimming
- Achieving fitness through competitions, tournaments, matches and scrimmages for the camp.
Education
Nursing Assistant Certification - Healthcare
Truth Health Academy
Sunrise04.2024
Associate of Science degree in Hospitality and Tourism Management -
College Of Agriculture
05.2018
High School Diploma -
Holy Childhood High School
Kingston, JM06.2016
Skills
- Customer Service
- Training & Development
- Childcare
- Elderly Care
- Conflict Management
- Marketing
- Load & Unload
- Cash Handling
- Store Management
- Shift Management
- Conflict Management
- Communication Skills
- Microsoft Excel
- Microsoft Powerpoint
- Microsoft Word
Certification
Driver's License
State Certified CNA
CNA License
CPR Certified
Additional Information
Skills Advanced Customer Service Rep
Conflict Resolution
Advanced Communication Skills
Great with Kids
Comfortable with change and adapting to new surroundings
Proficient is Microsoft Word, Microsoft Excel and Microsoft PowerPoint.
Graphic Design- Experience in conceptualization and design of posters, flyers, business cards, brochures and invitations.
Timeline
Shift Leader/Manager
Walgreens
04.2022 - 03.2024
Elderly Caregiver
Private Home
11.2021 - 12.2022
Security Guard
Saeta Guard Services, LLC
09.2021 - 02.2022
Package Handler
FedEx Ground
08.2020 - 02.2021
Collections Agent/Customer Service
IQor
12.2019 - 02.2020
Sales Associate
Rite Aid
05.2019 - 06.2019
Overnight Team Member
Target
10.2018 - 01.2019
Activity Instructor
Fitness
06.2016 - 08.2016
Babysitting
Volunteer
06.2014 - 09.2016
Nursing Assistant Certification - Healthcare
Truth Health Academy
Associate of Science degree in Hospitality and Tourism Management -
College Of Agriculture
High School Diploma -
Holy Childhood High School
Driver's License
State Certified CNA
CNA License
CPR Certified
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