Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thalia Plumridge

Portland,OR

Summary

Dependable and motivated professional proud to provide excellent customer service and create memorable dining experiences for customers. Skilled in anticipating customer needs, memory retention, and resolving issues in timely manner.

Overview

7
7
years of professional experience

Work History

Server, Bartender, Pubstaff

McMenamins
06.2022 - Current
  • Demonstrated ability to multitask while making cocktails, brewing espresso and continuing to provide excellent service to already seated parties; communicated clearly and often with BOH; helping with prep and dishes; provided a quality dining experience with a positive and professional attitude.

Server and Bartender

Fultano's Pizza
04.2021 - 10.2021
  • Promoted a positive business atmosphere; provided high quality service to all diners; engaged with repeat customers to build strong relationships; maintained food quality and restaurant cleanliness in accordance to all state standards; served liquor in accordance with all OLCC policies.

Pastry Decorator and Barista

Paris Bakery and Cafe
08.2018 - 12.2018
  • Baked and decorated various pastries daily; brewed and served various coffee and tea beverages; prepared delivery orders of baked goods; maintained food quality and restaurant cleanliness in accordance to all state standards; engaged with customers to provide the best possible dining experience.

Server

Hong Kong Restaurant
01.2017 - 08.2018
  • Effective communication with both customers and staff; remained composed and professional under pressure; managed front of house as the only server despite high volumes of customers; took and prepared to-go orders on the phone; effectively and politely addressed all customer questions and complaints; closed checks and provided accurate change.

Education

Bachelor of Arts - Sign Language Interpretation

Portland Community College
Portland, OR
06.2022

Skills

  • Cash Handling
  • Cleanliness standards
  • Time Management
  • Strong multitasking
  • Team Collaboration
  • Handling Difficult Customers

Timeline

Server, Bartender, Pubstaff

McMenamins
06.2022 - Current

Server and Bartender

Fultano's Pizza
04.2021 - 10.2021

Pastry Decorator and Barista

Paris Bakery and Cafe
08.2018 - 12.2018

Server

Hong Kong Restaurant
01.2017 - 08.2018

Bachelor of Arts - Sign Language Interpretation

Portland Community College

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Thalia Plumridge