Thalia Rodriguez
McAllen,TX
Summary
Results-oriented management professional prepared for leadership in retail operations. Proven track record of enhancing store performance and customer satisfaction. Known for collaborative spirit and adaptability, ensuring seamless operations and team success. Expertise in inventory control and staff development.
Overview
8
8
years of professional experience
Work History
Senior Store Manager
Hibbett Sports
McAllen, Texas
10.2022 - Current
- Led new rollout of Store Force across 2 districts to help managers understand importance of schedule making and analyzing statistics of their business.
- Led rollout for new SIOCS inventory system resulting in smooth and accurate transition across the district.
- Collaborate with 16 stores to ensure sales, visuals, and operational tasks are being complete.
- Hosted weekly conference calls and conducted store visits to improve performance scorecard from low 70's to 95% YTD.
- Recruited, trained, and developed talent across three regions to produce 10 store managers and more than 20 AM's/MIT's.
- Conducted bi-weekly sales clinics to improve key metrics.
- Ex: Doubled accessory sale through from 6 to 12%, increased comp gain by 4%, and IPS gain by 5% YTD.
- Coordinated with local schools and organizations in new ABQ market to increase average transactions from 53 to 80 in 4 months.
- Coached store management on loss prevention strategies to minimize asset loss and maintain a .45 shrink percentage.
District Manager in Training
Shoe Palace
Arlington, TX
03.2022 - 10.2022
- Provided leadership and motivation to over 30 team members, boosting store productivity and efficiency.
- Maintained hands-on expertise in job roles, executing business duties as necessary.
- Oversaw daily operations across 14 stores, managing staff and inventory effectively.
- Coached and mentored new employees on company policies and procedures to ensure compliance.
- Monitored sales performance to pinpoint improvement opportunities within the district.
- Implemented innovative solutions, generating an increase of 2 million dollars in sales revenue over two years.
- Coordinated team exercises and discussions to enhance training engagement.
- Hosted conference calls to promote engagement among all stores.
Store Manager
Shoe Palace
Arlington, TX
03.2018 - 10.2022
- Managed daily store operations, including staff scheduling and task assignments.
- Tracked inventory levels and replenished products based on demand.
- Facilitated communication between management and employees to address concerns.
- Processed payroll information and managed employee benefits programs.
- Identified customer needs and delivered tailored technical solutions.
- Implemented innovative strategies that increased sales revenue.
- Maintained a clean and organized sales floor per merchandising standards.
- Received and processed online orders for shipment or in-store pick-up.
Education
HIGH SCHOOL DIPLOMA -
IRVING HIGH SCHOOL
Irving, TX06-2015
Skills
- Store operations
- Inventory control
- Training and mentoring
- Leadership development
- Product merchandising
- Talent recruitment
- Multi-unit management
- Decision-making
Awards
- Top % change in conversion - 2025
- Manager of the year - 2020
- Sales Gain Award 2021 - $1.3 million
- VM of the year - 2019
- Audit Award - 2018-2021
- Sales Gain Award 2020 - $400,000
- Sales Gain Award 2019 - $300,000
References
References available upon request.
Timeline
Senior Store Manager
Hibbett Sports
10.2022 - Current
District Manager in Training
Shoe Palace
03.2022 - 10.2022
Store Manager
Shoe Palace
03.2018 - 10.2022
HIGH SCHOOL DIPLOMA -
IRVING HIGH SCHOOL