Thalia Rodriguez
McAllen,TX
Summary
Results-oriented management professional prepared for leadership in retail operations. Proven track record of enhancing store performance and customer satisfaction. Known for collaborative spirit and adaptability, ensuring seamless operations and team success. Expertise in inventory control and staff development. Willing to relocate for new and exciting opportunities.
Overview
8
8
years of professional experience
Work History
Senior Store Manager
Hibbett
McAllen, TX
10.2022 - Current
- Led new rollout of Store Force across 2 districts to help managers understand importance of schedule making and analyzing statistics of their business.
- Collaborate with 16 stores to ensure sales, visuals, and operational tasks are being complete.
- Hosted weekly conference calls and conducted store visits to improve performance scorecard from low 70's to 95% YTD.
- Recruited, trained, and developed talent across three regions to produce 10 store managers and more than 20 AM's/MIT's.
- Conducted bi-weekly sales clinics to improve key metrics.
- Ex: Doubled accessory sale through from 6 to 12%, increased comp gain by 4%, and IPS gain by 5% YTD.
- Coordinated with local schools and organizations in new ABQ market to increase average transactions from 53 to 80 in 4 months.
- Coached store management on loss prevention strategies to minimize asset loss and maintain a .45 shrink percentage.
Captain
Shoe Palace
Arlington, TX
03.2022 - 10.2022
- Provided leadership and motivation to over 100 team members across 14 stores, boosting store productivity and efficiency.
- Coached and mentored employees to produce 7 store managers and over 20 AM's/full time positions.
- Monitored sales performance to pinpoint improvement opportunities within the district to help produce multiple sales gains.
Store Manager
Shoe Palace
Arlington, TX
10.2018 - 03.2022
- Provided leadership and motivation to over 100 team members across 14 stores, boosting store productivity and efficiency.
- Coached and mentored employees to produce 7 store managers and over 20 AM's/full time positions.
- Monitored sales performance to pinpoint improvement opportunities within the district to help produce multiple sales gains.
Education
High School -
Irving High School
Irving, TX06.2015
Skills
- Store operations
- Inventory control
- Training and mentoring
- Leadership development
- Product merchandising
- Talent recruitment
- Multi-unit management
- Decision-making
Timeline
Senior Store Manager
Hibbett
10.2022 - Current
Captain
Shoe Palace
03.2022 - 10.2022
Store Manager
Shoe Palace
10.2018 - 03.2022
High School -
Irving High School
AWARDS
Manager of the year: 2020
Sales gain award: 2018-2021
VM of the year: 2019
Audit award: 2018-2021
Top conversion change: 2025