Overview
Work History
Education
Skills
Certification
Timeline
Generic

Thalia Verduzco

Overview

8
8
years of professional experience
1
1
Certification

Work History

Barista

Deja Brew
Yakima, WA
06.2023 - Current
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.

Lab Technician

Lamb Weston
Quincy, WA
10.2022 - 04.2023
  • Collected and organized data to perform data analysis and prepare technical reports.
  • Managed laboratory supplies and equipment, providing maximum output to meet data deadlines.
  • Cleaned and prepared lab equipment for solutions, specimens and samples.
  • Analyzed experimental results and determined whether results fit within standard procedures.

Server/Head Bartender

Red Lobster
Yakima , WA
04.2022 - 10.2022
  • Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.

To-Go Specialist

Famous Dave's Bar-B-Que
Yakima , WA
10.2021 - 03.2022
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.

Shift Leader

Papa Murphy's Take and Bake Pizza
Yakima , WA
07.2016 - 06.2021
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.
  • Checked orders for quality and completeness.

Education

Some College (No Degree) - Veterinary Technology

Yakima Valley College
Yakima

Skills

  • Effective Customer Upselling
  • Food Safety Understanding
  • Dish Preparation
  • Point of Sale (POS) System Operations
  • Dining Customer Service

Certification

  • MAST Certification

Timeline

Barista

Deja Brew
06.2023 - Current

Lab Technician

Lamb Weston
10.2022 - 04.2023

Server/Head Bartender

Red Lobster
04.2022 - 10.2022

To-Go Specialist

Famous Dave's Bar-B-Que
10.2021 - 03.2022

Shift Leader

Papa Murphy's Take and Bake Pizza
07.2016 - 06.2021

Some College (No Degree) - Veterinary Technology

Yakima Valley College
Thalia Verduzco