Thalia Ruiz
San Bernardino,CA
Summary
Analytical career-minded Sales Associate with expertise and experience in wireless sales across multiple platforms and providers. Flexible, articulate communicator proficient in consumer relations and product promotion. Dedicated and focused on achieving sales and performance goals.
Overview
11
11
years of professional experience
Work History
Wireless Sales Expert
Wireless Advocates
06.2018 - 12.2022
- Consistently met and exceed sales quota month after month.
- Evaluated consumer wireless usage and detailed current promotions and services to fit needs.
- Executed company guiding principles in interactions to exceeding standards and expectations for sales and customer service.
- Promoted quality customer service by executing follow up procedures.
- Remained up-to-date on both Apple and Android wireless devices in order to promote latest technology.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Developed strong rapport with customers and created positive impression of business.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Sales Expert
Samsung
04.2013 - 06.2018
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Created and implemented sales strategies to successfully meet company targets.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Drove team revenue totals by bringing in top sales numbers.
Wireless Sales Associate
Target Mobile
01.2012 - 04.2013
- Assisted customers in determining cellular phone needs by asking open-ended questions, clarifying advantages and disadvantages of each product and explaining products by ratings.
- Developed strong rapport with customers and created positive impression of business.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
High School Diploma -
Glendora High School
Glendora, CA06.2009
Skills
- Meeting Sales Goals
- Building Customer Loyalty
- Sales and Promotions
- Creative Thinking
- Goal-Driven
- Product and Service Sales
- Honest and Dependable
- Customer Service
Languages
Spanish
Native or Bilingual
Timeline
Wireless Sales Expert
Wireless Advocates
06.2018 - 12.2022
Sales Expert
Samsung
04.2013 - 06.2018
Wireless Sales Associate
Target Mobile
01.2012 - 04.2013
High School Diploma -
Glendora High School
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