THALITA GONCALVES
Philadelphia,US
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Legal Assistant
Lupton Law
Philadelphia, PA
07.2023 - Current
- Assisted immigration attorneys in preparing legal documents such as petitions, applications, and briefs.
- Maintained client database and organized filing systems for case files.
- Provided translations of foreign language documents into English.
- Compiled supporting documentation for immigration cases including birth certificates, marriage licenses, and financial records.
- Drafted letters to government agencies regarding immigration matters.
Sales
PANDORA
Willow Grove, PA
04.2023 - 07.2023
- Used a consultative sales approach to understand customer needs and make relevant recommendations
- Used a variety of sales techniques to build customer relationships and increase sales
- Schedule appointments with potential and current customers to promote new products and services
- Provided daily support to clients via email, phone, online presentations, screen-share, and in-person meetings
Server
Restaurants
Philadelphia, PA
05.2019 - 12.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
High School -
Northeast High School
Philadelphia, PA01.2022
Skills
- Goals and performance
- Client service
- Cold calling skills
- Conflict Resolution
- Interpret language
- Fast learner
- Administrative support
- Client service and support
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Timeline
Legal Assistant
Lupton Law
07.2023 - Current
Sales
PANDORA
04.2023 - 07.2023
Server
Restaurants
05.2019 - 12.2022
High School -
Northeast High School