THALYGIA DYDYK
Grapevine
Summary
Bilingual (Portuguese-English) client-focused professional with 5+ years of experience in customer operations, sales, and household management. Proven ability to coordinate logistics, engage clients, and deliver high-level service in fast-paced environments. Seeking opportunities in event support and operational roles.
Overview
7
7
years of professional experience
Work History
Household Manager
PRIVATE FAMILY
Southlake
03.2025 - Current
- Organized and managed household schedules, ensuring seamless day-to-day operations and enhancing family productivity.
Household Manager
PRIVATE FAMILY
Keller
02.2023 - 02.2025
- Managed structured daily schedules and coordinated household’s activities.
- Completed day-to-day duties accurately and efficiently.
Sales Associate
NR COMERCIO ESPORTIVO LTDA
11.2022 - 01.2023
- Delivered exceptional service
- Achieved sales goals, and supported daily store operations.
- Assisted with inventory management and cash handling.
Custumer Support Manager/ Financial analyst
Gensa Serviços Digitais S/A
10.2018 - 07.2022
- Managed customer support operations and supervised team performance.
- Trained staff and improved service efficiency.
- Analyzed financial data to support business decision-making.
- Increased client satisfaction through process improvements.
Education
High School Diploma -
EEPSG prof Irene Dias Ribeiro
Skills
- Bilingual Communication (English & Portuguese)
- Client Experience & Engagement
- Sales & Customer Relations
- Time Management
- Problem Solving
- Team Collaboration
- Cash Handling & POS Systems
- Adaptability in Fast-Paced Environments
Certifications And Courses
- Customer service & client Experience
- Telemarketing & Sales communications
- Consumer behavior
- Communication management
- Business management & finance
- Digital marketing fundamentals
Timeline
Household Manager
PRIVATE FAMILY
03.2025 - Current
Household Manager
PRIVATE FAMILY
02.2023 - 02.2025
Sales Associate
NR COMERCIO ESPORTIVO LTDA
11.2022 - 01.2023
Custumer Support Manager/ Financial analyst
Gensa Serviços Digitais S/A
10.2018 - 07.2022
High School Diploma -
EEPSG prof Irene Dias Ribeiro