Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Thami Ettouati

Tampa

Summary

Dedicated Clinical Administrative Coordinator with a proven track record at Orlando Health, adept in clinical documentation and offering exceptional customer support. Excelled in enhancing patient care through efficient healthcare compliance and patient services management. Skilled in HIPAA regulations, showcasing adaptability and a strong work ethic.

Overview

5
5
years of professional experience

Work History

Clinical Administrative Coordinator

Orlando Health
09.2024 - Current
  • Supported clinical staff by coordinating schedules, handling appointment confirmations, and updating patient records as needed.
  • Coordinated schedules with patients and facility calendar.
  • Responded to patient inquiries via phone and email, providing accurate information and resources while maintaining a professional demeanor.
  • Utilized electronic health records software proficiently, enabling quick access to vital patient information when required.

Pharmacy Technician

Orlando Health
05.2023 - 08.2024

Pharmacy Technician

Walgreens
09.2022 - 05.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.

Service Porter

Mercedes Benz
05.2020 - 03.2021

Education

Bachelor Of Applied Arts And Science - Health Sciences

University of South Florida
Tampa, FL
04.2024

Skills

  • Telephone customer support
  • Clinical documentation
  • Documentation skills
  • Insurance verification
  • HIPAA
  • Office management
  • Medical terminology
  • Healthcare compliance
  • Patient services management
  • Patient care

Languages

Spanish
Full Professional
English
Native or Bilingual
Arabic
Limited Working
French
Elementary

Timeline

Clinical Administrative Coordinator

Orlando Health
09.2024 - Current

Pharmacy Technician

Orlando Health
05.2023 - 08.2024

Pharmacy Technician

Walgreens
09.2022 - 05.2023

Service Porter

Mercedes Benz
05.2020 - 03.2021

Bachelor Of Applied Arts And Science - Health Sciences

University of South Florida

Similar Profiles

CREATE PROFILE
Thami Ettouati