Job Search Status
Open to workDesired start date: Immediately
Open To Work
Thamina Mina
Elizabeth,NJ
Work Preference
Summary
Resourceful Customer Service Associate known for productivity and efficient task completion. Possess specialized skills in conflict resolution, communication, and time management which enable success in fast-paced environments. Excel at using empathy, patience, and active listening to address customer needs and foster positive experiences.
Overview
2
2
years of professional experience
Work History
Sales & Customer Service Associate
Bobby's Department Store
Elizabeth, New Jersey
11.2025 - 01.2026
- Greeted customers with warmth, efficiently identifying and meeting their needs.
- Resolved inquiries promptly to boost customer satisfaction and loyalty.
- Showcased active listening techniques to effectively handle complaints.
- Supplied comprehensive product details to support informed customer choices.
- Informed customers of special pricing and company offerings to support their purchasing decisions.
- Managed cash register operations during peak hours, guaranteeing transaction accuracy.
- Maintained cleanliness and organization in work area to enhance customer experience.
Arabic & Quran Instructor
Muslim Community Center of Union County (MCCUC)
Elizabeth, New Jersey
06.2021 - 09.2023
- Instructed students in Quranic recitation and memorization techniques to enhance skills.
- Collaborated with parents to foster student learning and development.
- Provided additional resources outside class for students seeking further study opportunities.
- Delivered one-on-one support to struggling students, improving reading proficiency.
- Utilized diverse teaching methods including lectures, hands-on activities, and multimedia presentations to engage students.
Education
Bachelor of Science - Information Technology
Rutgers University
New Brunswick, NJ05-2028
Skills
- Sales expertise
- Sales strategies
- Customer service
- Customer complaint resolution
- Product knowledge
- Retail store support
- Inventory management
- Computer skills
- Time management abilities
- Multilingual fluency
- Policy adherence
- Customer retention strategies
Languages
English
Professional
Bengali
Native/ Bilingual
Spanish
Professional
Arabic
Professional
Hindi
Professional
Urdu
Professional
Timeline
Sales & Customer Service Associate
Bobby's Department Store
11.2025 - 01.2026
Arabic & Quran Instructor
Muslim Community Center of Union County (MCCUC)
06.2021 - 09.2023
Bachelor of Science - Information Technology
Rutgers University