Thanatcha Wongchai
Palm Coast
Summary
Experienced customer service professional with a strong background in team leadership and customer satisfaction. Proven ability to handle transactions, train employees, and maintain organized workspaces. Skilled in multitasking, problem-solving, and creating a welcoming environment for customers. Adept at merchandising, stocking, and ensuring smooth daily operations, with a keen attention to detail and organization. Excels in collaboration and communication, ensuring high-quality service, and efficient teamwork.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Lead
Tropical Smoothie Café
05.2024 - 01.2025
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Handled cash transactions and assisted customers with purchases efficiently.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
Crew Member
Tropical Smoothie Cafe
06.2023 - 05.2024
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Maintained a well-stocked and organized workspace to enhance store presentation.
Education
High School Diploma -
Flagler Palm Coast High School
Palm Coast, FLSkills
- Strong customer service and communication skills
- Merchandising and stocking experience
- Team motivation
- Ability to work in a fast-paced environment
- POS system experience
- Inventory management
Certification
- Basic Life Support Certification (BLS)
Languages
Thai
Native or Bilingual
Timeline
Shift Lead
Tropical Smoothie Café
05.2024 - 01.2025
Crew Member
Tropical Smoothie Cafe
06.2023 - 05.2024
High School Diploma -
Flagler Palm Coast High School
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