Thandiwe Ramsey
Leicester,MA
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
8
8
years of professional experience
Work History
Rates and Capacity Administrator; Contract
Planet Professional, The T JX Companies, Inc.
Marlborough (Remote), MA
12.2020 - 12.2023
- Managed inbound and outbound rates in TMS, ensuring accuracy and efficiency.
- Maintained individual rates data, enhancing operational efficiency.
- Coordinated with the operations team for complete rate documentation.
- Conducted daily audit reports, ensuring data integrity.
- Optimized rate management system, reducing errors by 30%.
- Increased document processing speed by 80% using DocuSign.
- Ensured 100% compliance in carrier contract updates via Coupa.
- Assisted the team in adopting new technologies for rate verification.
- Enhanced rate system accuracy by refining data input processes.
- Managed RAID requests, ensuring all concerns were addressed and rectified.
Data Entry Clerk
Mercury Business Services
Boston, MA
06.2016 - 03.2020
- Operated various office equipment such as scanners, printers. when required.
- Managed and updated customer package data meticulously in ConnectShip.
- Effectively tracked international and local shipments.
- Maintained high data accuracy and reliability.
- Streamlined data entry processes for improved efficiency.
- Managed detailed data entry for tracking 70+ daily shipments, enhancing tracking accuracy.
- Boosted invoice processing efficiency for international packages, handling over 70 daily.
- Identified discrepancies between source documents and entered data.
Before and After School Assistant
YMCA of Greater Boston
Dorchester, MA
08.2017 - 06.2018
- Planned and executed high-quality before and after school programs.
- Ensured smooth operation in collaboration with site coordinators.
- Monitored and reported on program effectiveness.
- Implemented educational strategies that prepared children for future success.
- Fostered a nurturing environment that supported child development and learning.
- Initiated new learning modules that anticipate educational trends.
- Ensured that all safety regulations were followed during activities.
Education
Bachelor of Science - Business Management And Supply Chain Managment
University of Massachusetts, Boston
Boston, MA08-2020
Skills
- Microsoft Excel
- PowerPoint
- Word
- Adobe Flash
- Typing 60 words per minute
- Rate Documentation
- TMS
- DocuSign
- Data Entry Efficiency
- Audit Reporting
- Carrier Contract Compliance
- Excel
- Outlook
- Customer service
Timeline
Rates and Capacity Administrator; Contract
Planet Professional, The T JX Companies, Inc.
12.2020 - 12.2023
Before and After School Assistant
YMCA of Greater Boston
08.2017 - 06.2018
Data Entry Clerk
Mercury Business Services
06.2016 - 03.2020
Bachelor of Science - Business Management And Supply Chain Managment
University of Massachusetts, Boston
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