Thang Pham
Buffalo
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Saigon Cafe. Proven expertise in order and inventory management, consistently ensuring timely deliveries and guest satisfaction. Recognized for training new staff and enhancing operational efficiency in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Server
Saigon Cafe
03.2018 - Current
- Provided exceptional customer service, ensuring guest satisfaction and repeat business.
- Assisted in training new staff on menu items and restaurant procedures.
- Collaborated with kitchen staff to facilitate timely and accurate order delivery.
- Supported inventory management by monitoring stock levels and assisting with orders as needed.
Seasonal Warehouse Order Picker
Amazon.Inc
10.2024 - 01.2025
- Operated handheld scanners to efficiently track inventory and fulfill orders.
- Selected and packed customer orders accurately to ensure timely delivery.
- Maintained organization of warehouse spaces to optimize workflow and accessibility.
- Collaborated with team members to streamline order picking processes and improve efficiency.
- Trained new hires on safety protocols and operational best practices in the warehouse environment.
Education
High School Diploma -
Hutchinson Central Technical High School
Buffalo, NY06.2022
Skills
- Strong work ethic
- Exceptional customer service
- Order management
- Inventory management
Languages
Vietnamese
Native or Bilingual
Timeline
Seasonal Warehouse Order Picker
Amazon.Inc
10.2024 - 01.2025
Server
Saigon Cafe
03.2018 - Current
High School Diploma -
Hutchinson Central Technical High School