THANH NHAN VAN PHAN
Huntington Beach
Summary
I possess a team-player mentality, strong work ethic, willing-to-learn mindset, ability to follow instruction, trustworthy, bilingual in Vietnamese and English, and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Food Runner
Mikiya Wagyu Shabu House
02.2025 - Current
- Assisted wait staff with timely food delivery and guest requests.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Collaborated with other dining room and staff to facilitate efficient service.
- Monitored food and beverage supplies, assisting with restocking when needed.
MEMBERSHIP SERVICE REPRESENTATIVE AND SALES
Crunch Fitness and Curl Fitness
11.2021 - 01.2025
- Greeted members, ensuring a welcoming atmosphere and high satisfaction levels.
- Matched members with suitable trainers, enhancing their fitness journey.
- Assessed individual goals to recommend optimal membership options.
SERVER/FOOD RUNNER/BUSSER
EMC Seafood & Raw Bar
04.2018 - 12.2019
- Delivered food promptly and reset tables efficiently for new guests.
- Prepared restaurant for opening and ensured readiness for dinner service.
- Greeted guests warmly, took orders accurately, and ensured timely food delivery.
- Delivered exceptional dining experiences, efficiently managed table turnover, and ensured seamless restaurant operations from opening to closing.
RETAIL ASSOCIATE
Adidas AG
11.2017 - 06.2018
- Utilized product knowledge to resolve customer inquiries, improving service efficiency.
- Collaborated with team to maintain organized inventory, supporting store operations.
CASHIER/STOCKER
99Cents Only Store
01.2016 - 04.2017
- Managed cash transactions, provided product location assistance, and ensured efficient restocking to maintain store inventory levels and enhance customer experience.
Education
BS - Physics and Mathematics
California State University of Fullerton
Fullerton, California01.2022
High School Diploma - undefined
Bolsa Grande high school
Garden Grove, California01.2015
Skills
- Customer Service
- Sales
- Problem Solving
- Bilingual
- Teamwork
- Communication
- Negotiation
- Time Management
- Adaptability
LANGUAGES
English (Highly proficient)
Vietnamese (Native)
ADDITIONAL INFORMATION
- Received a 3rd place medal as part of high school winter guard team
- Started a small business buying and selling couches from end of 2020 to end of summer 2021
Timeline
Food Runner
Mikiya Wagyu Shabu House
02.2025 - Current
MEMBERSHIP SERVICE REPRESENTATIVE AND SALES
Crunch Fitness and Curl Fitness
11.2021 - 01.2025
SERVER/FOOD RUNNER/BUSSER
EMC Seafood & Raw Bar
04.2018 - 12.2019
RETAIL ASSOCIATE
Adidas AG
11.2017 - 06.2018
CASHIER/STOCKER
99Cents Only Store
01.2016 - 04.2017
High School Diploma - undefined
Bolsa Grande high school
BS - Physics and Mathematics
California State University of Fullerton
Similar Profiles
Cheng Yu LuCheng Yu Lu
General Manager / Shift Lead / Server at Mikiya Wagyu Shabu HouseGeneral Manager / Shift Lead / Server at Mikiya Wagyu Shabu House
Chase FingersonChase Fingerson
Server at Mikiya Wagyu Shabu HouseServer at Mikiya Wagyu Shabu House
Colin HoColin Ho
Server at Mikiya Wagyu Shabu HouseServer at Mikiya Wagyu Shabu House
Danny LeDanny Le
Sr. CNC Lathe Machinist at Azure MicrodynamicsSr. CNC Lathe Machinist at Azure Microdynamics
Rees LaneRees Lane
Referee at Matt Lineart Flag FootballReferee at Matt Lineart Flag Football